Overview

Extended Stay America - Memphis - Germantown West

6325 Quail Hollow, Memphis, TN 38120, United States
+1 901 685 7575

฿ 2,448+

Overall guest ratings

6.7/10 Good
Based on 367 reviews

Review highlights

  • 8.8
  • 8.7
  • 4.5
  • 4.0

Good to know

  • Friendly service

Nearby

    show all

    About

    Extended Stay America - Memphis - Germantown West puts you within a 15-minute drive of University of Memphis. Free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9:30 AM. Rooms feature kitchens and flat-screen TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Facilities for disabled guests
    • Laundry facilities
    • Kitchen/Kitchenette
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    Based on 367 reviews
    • 8.8 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Good value."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 4.5 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      3.8 "62% were unsatisfied with the kitchenette."
      1.7 "83% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "80% found problems with the furniture."
    • 4.0 "Internet is poor."
    • 1.3 "Awful breakfast."

    Overall rating

    7.0 Good
    Based on 183 reviews
    • 8.5 "Location is great."
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 5.9 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 4.9 "Rooms are not good."
      4.8 "52% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
    • 1.5 "Awful breakfast."

    Overall rating

    7.1 Good
    Based on 84 reviews
    • 8.9 "Location is great."
    • 8.0 "Great service."
    • 4.6 "Not very clean."
    • 4.0 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."

    Overall rating

    6.3 Good
    Based on 36 reviews
    • 8.9 "Location is great."
    • 8.6 "Good value."
    • 7.4 "Good service."
    • 5.5 "Average comfort."
    • 4.5 "Rooms are not good."

    Overall rating

    7.2 Good
    Based on 62 reviews
    • 8.0 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.8 "Average comfort."
    • 4.2 "Not very clean."
    • 4.1 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    open soap
    hallways doors
    heavily of smoke
    told the staff member
    conditioning not working
    kind and attentive
    breakfast very poor
    big roach
    extra charges
    bars and coffee
    limited channels
    good neighborhood
    desk to bring
    window was facing

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