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Mercure Welcome Melbourne

265 Little Bourke Street, Melbourne, VIC 3000, Australia
+61 396 390 555

฿ 3,305+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.8/10 Good
Based on 7,120 reviews

Review highlights

  • 9.8
  • 8.9
  • 4.9
  • 4.1

Good to know

  • Friendly service
  • Great shopping

Nearby

    show all

    About

    Melbourne's most centrally located accommodation, Mercure Welcome Melbourne is surrounded by the city's popular shopping precincts, theatres, galleries, bars and restaurants, along with its own chic and cosy Cocoon Bar, Soul Café and The Louden Kitchen &Grill. Rooms have TVs with Foxtel and pay movie channels, plus broadband and wireless internet. Other facilities include valet or self parking, complimentary luggage storage and 'We Know Melbourne' - the most knowledgeable Concierge in town.

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    Amenities

    • Facilities for disabled guests
    • ATM on-site
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 7,120 reviews
    • 9.8 "Terrific location."
    • 8.9 "Great service."
    • 8.2 "Breakfast is good."
    • 4.9 "Internet is poor."
    • 4.1 "Rooms are not good."
    • 3.1 "Quite uncomfortable."
    • 2.2 "Terrible amenities."
    • 1.0 "Disappointing wellness & sports facilities."
    View all review categories

    Overall rating

    7.9 Good
    Based on 4,058 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "Easily accessible by car, said 93%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
      9.8 "98% said the concierge service was amazing."
    • 8.6 "Breakfast is good."
    • 4.6 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.3 "57% complained about the bathroom."
      3.5 "For 65%, the rooms looked old."
      2.1 "79% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      0.3 "97% criticized the small bathroom."
      2.0 "80% were unhappy with the view."
      0.4 "96% were disappointed with the minibar."
      3.5 "65% thought the tv was sub-standard."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.9 "81% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
      0.3 "97% criticized the small bathroom."
    • 1.9 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      0.6 "94% complained about the elevator."
      2.4 "For 76%, the lobby entrance was sub-standard."
      0.9 "91% didn't like the architecture."
      1.8 "82% thought the facilities needed updating."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,352 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.6 "Good breakfast."
    • 5.2 "Internet is average."
      6.5 "65% thought it was adequately priced."
    • 4.2 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.5 "For 65%, the rooms looked old."
      3.0 "70% thought they were poorly maintained."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      0.9 "91% were unsatisfied with the kitchenette."
    • 3.3 "Not very comfortable."
      1.5 "85% said rooms were small."
      2.2 "78% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
    • 2.2 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      0.7 "93% complained about the elevator."
      1.8 "82% thought the facilities needed updating."
      2.8 "For 72%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.8 Good
    Based on 284 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.3 "Easily accessible by car, said 93%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.5 "Good value."
    • 8.1 "Breakfast is good."
    • 4.1 "Rooms are not good."
      1.5 "85% said rooms were small."
      2.6 "74% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.2 "78% thought it was too noisy."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
      0.9 "91% complained about the elevator."
    View all review categories

    Overall rating

    7.9 Good
    Based on 1,424 reviews
    • 9.8 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.1 "91% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 4.4 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
    • 4.1 "Rooms are not good."
      1.8 "82% said rooms were small."
      2.7 "73% thought they were poorly maintained."
      3.3 "For 67%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "82% found problems with the furniture."
      0.4 "96% were disappointed with the minibar."
      1.7 "83% were unhappy with the view."
      0.5 "95% criticized the small bathroom."
      4.1 "59% thought the tv was sub-standard."
      1.6 "84% were unsatisfied with the kitchenette."
    • 3.4 "Not very comfortable."
      1.8 "82% said rooms were small."
      2.4 "76% thought it was too noisy."
      1.0 "Air conditioning was criticized by 90%."
      0.5 "95% criticized the small bathroom."
    • 1.7 "Terrible amenities."
      1.7 "83% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      2.0 "For 80%, the lobby entrance was sub-standard."
      1.8 "82% thought the facilities needed updating."
    View all review categories
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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