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The Palms Resort of Mazatlan
Best Service Friendliness

Avenida Camaron Sabalo, 696. Zona Dorada, 82100 Mazatlan, SI, Mexico
+52 669 913 2222

฿ 2,228+

Overall guest ratings

8.4/10 Excellent
Based on 489 reviews

Review highlights

  • 10.0
  • 8.5
  • 8.3
  • 5.0

Nearby

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    About

    Located in Mazatlan (Zona Dorada), The Palms Resort of Mazatlan is convenient to Punta Camaron Beach and El Cid Country Club Golf Course. This beach resort is within close proximity of Sea Shell City Museum and Plaza de Toros.

    Rooms

    Make yourself at home in one of the 189 air-conditioned rooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities, including an outdoor pool, an outdoor tennis court, and a 24-hour fitness center. This resort also features complimentary wireless Internet access, concierge services, and supervised childcare/activities.

    Dining

    Grab a bite to eat at one of the resort's dining establishments, which include 2 restaurants and a coffee shop/café. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Mazatlan? This resort has 7973 square feet (741 square meters) of space consisting of a conference center and meeting rooms. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Childrens programmes
    • Cribs available
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Free babysitting/child care services
    • Pets not allowed
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 489 reviews
    • 10.0 "Incredible bar."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 8.3 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
    • 8.2 "Pool is good."
    • 5.8 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 5.0 "Breakfast is mediocre."
    • 1.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 102 reviews
    • 8.7 "Great service."
    • 8.4 "Location is great."
    • 5.3 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 386 reviews
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 8.3 "Location is great."
    • 7.8 "Good pool."
    • 7.1 "Good beach."
    • 5.6 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

    Recent reviews


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