Sofitel Marrakech Palais Imperial
Rue Harroun Errachid Hivernage, Marrakesh 40000, Morocco
+212 524 425 600
Cheapest
rate per night
7.8
Good
based on 493 reviews
Compare vs KAYAK
| Provider | Nightly total |
|---|---|
| Zenhotels.com | ฿ 4,980 |
| Booking.com | ฿ 5,516 |
| KAYAK | ฿ 5,721 |
Good to know
Value for money |
6.9 |
|---|---|
Distance to city centre |
1.7 km |
Location rating |
9.0 |
Nearest airport |
Marrakesh Menara |
Distance to airport |
3.6 km |
Rooms
Double rooms
฿ 5,516+
Bed type
Provider
Nightly + local taxes & fees
Unknown
฿ 5,516
per night
Unknown
฿ 5,721
per night
Unknown
฿ 6,311
per night
Unknown
฿ 6,625
per night
Deluxe rooms
฿ 4,980+
Bed type
Provider
Nightly + local taxes & fees
Unknown
฿ 4,980
per night
Unknown
฿ 6,902
per night
Unknown
฿ 6,965
per night
Luxury rooms
฿ 5,830+
Bed type
Provider
Nightly + local taxes & fees
King bed
฿ 5,830
per night
King bed
฿ 5,876
per night
Unknown
฿ 6,054
per night
Unknown
฿ 6,120
per night
Unknown
฿ 6,221
per night
Reviews
Pros
| "Very nice pool and athmosphere." | (in 13 reviews) |
|---|---|
| "Reception and swimming pool staff excellent." | (in 12 reviews) |
| "Very nice staff, big hotel" | (in 12 reviews) |
Cons
| "Thought the staff were rude and miserable." | (in 7 reviews) |
|---|---|
| "Don't pay room no refundable please!" | (in 11 reviews) |
| "The service was very slow!" | (in 6 reviews) |
Traveller rating
53
33
20
6
4
Time of year
Traveller type
Show reviews that mention
+
-
GoodNov 20108.0
The simpathy of the staff, the comfort and the fabulous scent At The hall and the heated pool
Noyhing!
-
GoodJun 20107.7
Hotel Staff high skilled, room size, cleanliness of the room & bathroom, confort beds, food, relaxing facility
There is no handy shower in the toilet, TV's are old not LCD & No DVD, Satelite stations are few
-
OkayMar 20104.7
Our complaint about the room was dealt with a free upgrade.Staff are very obliging.Common parts were fine and pool areas very nice. Good Spa.
The rooms are very old fashioned. Air conditioning was turned off at the mains despite the very hot weather which made it stuffy and uncomfortable. A hotel in need of investment.The main restaurant (Oranger) lacked professionalism, exemplified by the fact that having been given the wine list, they did not have in stock the first two bottles that we ordered and the 3rd bottle of white wine arrived near the end of our meal at room temperature.
-
GoodFeb 20108.0
Personnel cater for every need. They are efficient, extremely helpful and friendly and it is a dream location. "Big is better!"
-
GoodNov 20096.4
I was very impressed with the Junior Suite, the public sections of the hotel, the swimming pool and the friendliness of the staff. The hotel is also idealy situated .
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About
Overview
Sofitel Marrakech Palais Imperial is located in Marrakech and is close to Jemaa el-Fnaa. It has a spa and wellness centre, as well as a Jacuzzi, a heated pool and a sauna.
There are a variety of amenities available to guests of Sofitel, including Turkish steam bath, beauty centre and car hire. Multilingual staff can assist with booking tours and sightseeing trips, and an express check-in facility is provided for convenience. A well-equipped gym is also available.
Sofitel Hotel Marrakech Palais Imperial's 189 elegant rooms offer a spa bath, an iPod docking station and a mini bar, plus all the necessities for an enjoyable stay. Each includes a private bathroom with a hair dryer, bathrobes and a shower.
French cuisine is served in the hotel's restaurant, which can be savoured on the outdoor terrace. Guests are invited to relax with a drink on the bar's terrace.
Sofitel Marrakech Palais Imperial is under a 15-minute drive from Marrakech-Menara Airport and Koutoubia Mosque is a short walk away. Marrakech Railway Station is within a half-an-hour walk.
Features
7.8 Good
based on 493 reviews
8.2
Cleanliness
8.1
Comfort
8.0
Staff
6.9
Value for money
Check in |
15:00 |
Check out |
12:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
Amenities
ATM on-site
Electric kettle
Business centre
Car hire
Wake-up service
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Family rooms
Concierge service
Currency exchange on-site
Fire extinguisher
Gift shop
Hammam (Turkish bath)
Laundry facilities
Ironing service
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Packed lunches
Free toiletries
Shoeshine
Garden view
Shops (on site)
Room service
Smoke alarms
Heating
Special diet menus (on request)
Contactless check-in/check-out
Physical distancing in dining areas
Board games/puzzles
Game room
Physical distancing rules
Golf
Books, DVDs, music for children
Spa
Process in place to check health of guests
Hot tub
Child pool
Indoor pool
iPhone dock
Outdoor pool
CCTV in common areas
Kids meals
CCTV outside property
Kid-friendly buffet
Cooking classes
No smoking
Restaurant
Bar/Lounge
Hand sanitiser in guest accommodation and key areas
Beauty salon
Express check out
Hairdryer
Fitness centre
Lockers
Screens or physical barriers placed between staff and guests in appropriate areas
Indoor play area
Cable or satellite TV
Use of cleaning chemicals that are effective against coronavirus
Mountain view
24-hour security
Air-conditioned
Kids' outdoor play equipment
Guest accommodation is disinfected between stays
Guest accommodation sealed after cleaning
All plates, cutlery, glasses and other tableware have been sanitised
Free airport shuttle
Free babysitting/child care services
Trouser press
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Free Internet
Free parking
Picnic area
Table tennis
Staff follow all safety protocols as directed by local authorities
Pool view
Playground
Coffee shop
Bathrobe
Private bathroom
Garden
Private check-in/check-out
24-hour front desk
Designated smoking area
Steam room
Night club
Storage available
Private parking
Shuttle service (additional charge)
Free valet parking
Spa and wellness centre
Wedding services
Free Wi-Fi
Pets allowed on request. Charges may apply.
Terrace/Patio
Disabled access
Beach towels
Safety deposit box
Grill
Seating area
Lift
Massage
Library
Shared lounge/TV area
First-aid kit
Snack bar
Alarm clock
Baby safety gates
Solarium
Balcony
Soundproof rooms
Bathtub
Spa bath
Breakfast in the room
Bridal suite
Telephone
CD player
Toilet
Toilet paper
Children's television networks
Safe
Sauna
Coffee machine
TV
Desk
Vending machine (snacks)
Dining area
FAQs when booking at Sofitel Marrakech Palais Imperial
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Photos
All photos
01 of 35
Reviews about Sofitel Marrakech Palais Imperial
“The staff was friendly and kind , the lobby was clean , the valet cleaned our car and took good care of it :)”
“The stuff”
“gardens”
“The pool, rooms, food and public areas are what you would want from a five star hotel. The staff where excellent especially the butlers Zachariah and Mohamed. Nothing was to much trouble.”
“The pool area was beautiful. Hotel in a good location with nearby restaurants- essential as the hotel service was so terrible”
Location
Most popular landmarks
- Mosquée de la Koutoubia 0.9 km
- Royal Palace 1 km
- Bab Agnaou 1.2 km
- Place du 16 Novembre 1.4 km
- Jamaa el Fna 1.4 km
- Saadian Tombs 1.4 km
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