Overview

Hôtel Chems

Houmane El Fetouaki, Marrakesh 40000, Morocco
+212 524 444 813

฿ 1,702+

Overall guest ratings

7.0/10 Good
Based on 2,103 reviews

Review highlights

  • 9.4
  • 8.7
  • 4.7
  • 3.7

Good to know

  • Friendly service

Nearby

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    About

    Located in Medina, this spa hotel is within a 15-minute walk of Koutoubia Minaret, Jamaa el Fna, and Saadian Tombs. El Badi Palace and Bahia Palace are also within 1 mi (2 km).

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Spa
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    6.9 Good
    Based on 2,075 reviews
    • 9.4 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      9.6 "96% liked the proximity to sightseeing."
      8.8 "Great parking, according to 88%."
      10.0 "100% thought parking was inexpensive."
      7.7 "Easily accessible by car, said 77%."
      9.0 "90% liked the proximity to shopping."
    • 8.7 "Pool is good."
      9.2 "Clean pool, said 92%."
    • 6.4 "Average amenities."
      5.0 "For 50%, terrace was good enough."
    • 6.2 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      5.9 "Only 59% found the restaurant service to be good."
    • 5.6 "Average comfort."
      5.2 "Beds were acceptable for 52%."
      6.7 "For only 67%, the noise level was all right."
      6.3 "63% thought the bathroom was big enough."
    • 4.7 "Not very clean."
      3.7 "63% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
      0.0 "Unclean dining area, according to 100%."
    • 3.7 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      0.4 "For 96%, the rooms looked old."
      2.0 "Air conditioning was criticized by 80%."
      0.3 "97% were disappointed with the minibar."
      3.1 "69% said the bathroom was dirty."
      1.4 "86% found problems with the furniture."
      1.7 "83% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
    • 3.3 "Disappointing food."
      1.8 "82% did not enjoy the desserts."
      3.5 "65% did not like what was on the menu."
      1.5 "For 85%, the dining experience was not enjoyable."
      4.2 "The price was too high for 58%."
      2.7 "73% found the side dishes unedible."
      4.3 "57% were unsatisified with the snacks."
      0.0 "Unclean dining area, according to 100%."
    • 2.0 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.9 "Unfriendly atmosphere, according to 51%."
      2.1 "79% didn't like the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 1.6 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 1,120 reviews
    • 9.4 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      8.8 "Great parking, according to 88%."
      9.7 "97% liked the proximity to sightseeing."
      7.4 "Easily accessible by car, said 74%."
      10.0 "100% thought parking was inexpensive."
    • 8.6 "Pool is good."
      9.1 "Clean pool, said 91%."
    • 6.6 "Average amenities."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Service is ok."
      5.0 "Only 50% thought the service was professional."
      6.0 "Only 60% found the restaurant service to be good."
    • 4.8 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      0.5 "For 95%, the rooms looked old."
      1.7 "83% found problems with the furniture."
      3.5 "65% said the bathroom was dirty."
      2.1 "Air conditioning was criticized by 79%."
      1.8 "82% had problems with the shower."
      0.2 "98% were disappointed with the minibar."
      0.6 "94% thought the tv was sub-standard."
    • 3.5 "Disappointing food."
      1.7 "83% did not enjoy the desserts."
      3.8 "62% did not like what was on the menu."
      3.0 "70% found the side dishes unedible."
    • 2.3 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      2.6 "74% didn't like the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    6.9 Good
    Based on 581 reviews
    • 9.6 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      9.0 "Great parking, according to 90%."
    • 8.7 "Pool is good."
      9.1 "Clean pool, said 91%."
    • 6.5 "Average amenities."
    • 6.2 "Service is ok."
      5.6 "Only 56% found the restaurant service to be good."
    • 5.7 "Average comfort."
      7.0 "70% thought rooms were spacious."
      5.2 "Beds were acceptable for 52%."
      6.6 "For only 66%, the noise level was all right."
    • 4.5 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      3.4 "66% said rooms were dirty."
      1.0 "90% thought they were poorly maintained."
      0.3 "For 97%, the rooms looked old."
      2.3 "Air conditioning was criticized by 77%."
      0.4 "96% were disappointed with the minibar."
      2.5 "75% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
    • 3.2 "Food is inedible."
      3.2 "68% did not like what was on the menu."
      2.0 "80% did not enjoy the desserts."
      1.6 "For 84%, the dining experience was not enjoyable."
    • 1.9 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
    • 1.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    Based on 373 reviews
    • 9.5 "Terrific location."
      9.7 "City centre within easy reach, said 97%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
    • 6.5 "Average amenities."
    • 6.1 "Service is ok."
    • 5.6 "Average comfort."
      6.7 "For only 67%, the noise level was all right."
      5.5 "Beds were acceptable for 55%."
    • 4.8 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 3.3 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% complained about the bathroom."
      0.4 "For 96%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      4.0 "60% said rooms were dirty."
      0.2 "98% were disappointed with the minibar."
      1.5 "85% had problems with the shower."
    • 3.3 "Disappointing food."
      1.9 "81% did not enjoy the desserts."
      3.0 "70% did not like what was on the menu."
    • 2.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      4.8 "Unfriendly atmosphere, according to 52%."
    • 1.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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