Overview

The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

฿ 2,542+

Overall guest ratings

7.5/10 Good
Based on 4,137 reviews

Review highlights

  • 9.2
  • 8.1
  • 6.8
  • 4.7

Good to know

  • Great shopping
  • Good access to airport

Nearby

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    About

    Set at the crossroads of Roxas Boulevard and just minutes away from domestic and international airports, the Heritage Hotel Manila is a five-star deluxe Manila hotel.

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    The Heritage Hotel Manila

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 4,137 reviews
    • 9.2 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      8.5 "City centre within easy reach, said 85%."
      10.0 "Near to public transport, according to 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
      8.9 "Hotel security was great, thought 89%."
    • 6.8 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.3 "Rooms are ok."
      6.9 "69% thought the bathroom was big enough."
    • 5.1 "Average cleanliness."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.7 "Internet is poor."
    • 4.6 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      3.6 "64% found the grounds unpleasant."
      2.0 "80% didn't like the architecture."
    • 3.0 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.5 Good
    Based on 1,489 reviews
    • 9.1 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
      7.3 "Great parking, according to 73%."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
      9.1 "Hotel security was great, thought 91%."
    • 7.0 "Good breakfast."
      5.9 "Breakfast prices were ok, according to 59%."
    • 5.2 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Rooms are ok."
    • 5.0 "Internet is average."
      4.4 "56% said the wifi quality was bad."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 3.4 "Vibe wasn't good."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 1,034 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.6 "96% liked the proximity to sightseeing."
      7.7 "Easily accessible by car, said 77%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
    • 6.9 "Breakfast is mediocre."
      5.9 "Breakfast prices were ok, according to 59%."
    • 4.7 "Rooms are not good."
      4.3 "57% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.6 "For 94%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.8 "82% said the bathroom was dirty."
      2.8 "Air conditioning was criticized by 72%."
      2.5 "75% had problems with the shower."
    • 4.6 "Not very clean."
      4.3 "57% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.6 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 661 reviews
    • 9.2 "Terrific location."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      7.3 "Easily accessible by car, said 73%."
      10.0 "Business sites within easy reach, said 100%."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.7 "97% were happy with the shuttle service."
    • 7.2 "High value."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 5.5 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.0 "Internet is average."
      4.2 "58% said the wifi quality was bad."
    • 4.3 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
    • 2.7 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 951 reviews
    • 9.3 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      7.4 "Easily accessible by car, said 74%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
    • 6.7 "Breakfast is mediocre."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.5 "65% thought the cleanliness of the hotel was average."
    • 5.3 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
    • 4.5 "Internet is poor."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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