Overview

The Heritage Hotel Manila

Roxas Boulevard cor edsa Pasay City, Manila 1300, Philippines
+63 2854 8888

฿ 2,165+

Overall guest ratings

7.5/10 Good
Based on 3,966 reviews

Review highlights

  • 9.1
  • 8.1
  • 5.0
  • 4.5

Good to know

  • Great shopping
  • Good access to airport

Nearby

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    About

    Set at the crossroads of Roxas Boulevard and just minutes away from domestic and international airports, the Heritage Hotel Manila is a five-star deluxe Manila hotel.

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    The Heritage Hotel Manila

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • Spa
    • Hot tub
    • Child pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Free parking
    • Pool table
    • Designated smoking area
    • Smoking rooms available
    • Storage available
    • Free valet parking
    • Wedding services
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    Based on 3,966 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      9.7 "97% enjoyed the restaurants & bars nearby."
      7.8 "City centre within easy reach, said 78%."
      8.2 "Great parking, according to 82%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      9.5 "95% were happy with the shuttle service."
      9.2 "Hotel security was great, thought 92%."
      7.1 "71% were happy with the room service."
      10.0 "100% said the recreation staff was great."
    • 7.0 "Good breakfast."
    • 5.2 "Rooms are ok."
      6.7 "67% thought the bathroom was big enough."
    • 5.0 "Average cleanliness."
      4.7 "53% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      4.0 "Dirty pool, said 60%."
    • 4.5 "Internet is poor."
    • 4.4 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.6 "94% thought the facilities needed updating."
      2.2 "78% found the grounds unpleasant."
    • 3.1 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.6 Good
    Based on 1,427 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
      9.3 "Hotel security was great, thought 93%."
    • 7.0 "Good breakfast."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.4 "Average value."
      5.5 "Breakfast prices were ok, according to 55%."
      6.3 "63% thought it was adequately priced."
    • 5.2 "Rooms are ok."
    • 4.6 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.5 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.5 "Vibe wasn't good."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 951 reviews
    • 9.1 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.6 "96% were happy with the shuttle service."
    • 7.0 "Good breakfast."
      5.6 "Breakfast prices were ok, according to 56%."
    • 5.8 "Average value."
      5.6 "Breakfast prices were ok, according to 56%."
      6.5 "65% thought it was adequately priced."
    • 4.7 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      2.6 "Air conditioning was criticized by 74%."
      2.4 "76% had problems with the shower."
    • 4.3 "Not very clean."
      4.2 "58% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.4 Good
    Based on 674 reviews
    • 8.7 "Location is great."
      9.9 "Good access to the airport, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 8.1 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 7.0 "High value."
      6.9 "69% thought it was adequately priced."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Average cleanliness."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      2.9 "71% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.7 "For 93%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
    • 4.9 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 2.5 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.5 Good
    Based on 912 reviews
    • 9.1 "Terrific location."
      10.0 "Good access to the airport, said 100%."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.0 "90% were happy with the shuttle service."
    • 6.8 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 5.0 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
      0.5 "95% thought the facilities needed updating."
    • 4.1 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great shopping"
    "Good access to airport"
    data provided by TrustYou

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