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a black tie ball was held which we attended for the price we paid breakfast wes not included
Staff friendly. Radio in room was very poor.
The size of the room was excellent and the quiet bar for a drink late on. The bathrooms could do with modernising
Hotel site convenience. Pleasant staff. Breakfast.
comfort of the rooms and been handy for the shops
Didn't get to stay there as the event we were attending was cancelled very belatedly.
It was clean and comfy ,breakfast was very good plenty of choice ,and very handy being right in the centre of Manchester
Ideal location for men and a little shopping, double beds were great.
The location is excellent for the MEN Arena, Arndale shopping etc.The reception staff were very helpful and friendly. Good secure car park. Procedure for collecting car park pass is difficult especially if arriving alone and having to park on double yellow lines. Sleep was disturbed from 4:00 - 5:30 in the morning; initially thought this was guests leaving; however it seemed to be staff talking too loudly with alot of door banging.
Good room facilities, excellent bathroom,good location for shopping Conference facilities pleasant When checked in I was not told where to park in the car park so I ended up paying ncp parking charges Car park a bit lonely and passages to room very quiet and lonely for lone female
Booking requests for lower floor were given locality
All staff excellent, hotel overall very comfortable, meals enjoyable ,Lack of air conditioning during a rather warm spell as no windows to open , only one fan to use for cooling down , however it did not spoil a very enjoyable stay
Large room, comfortable and quiet enough for a good sleep. Very close to the men arena - easy walking distance Hairdryer in the room didn't work
location was good for access to shops and entertainment. bar was cosy and staff friendly. The pillow on my bed was too deep. When asked for an alternative thereh was no other options.
we stayed for two days and the service was excellent.breakfast was exceptional for the price.
Staff were very friendly and accommodating. No bin in the hotel room nor was there a full length mirror.
Excellent location No hot water in shower TV didn't work This hotel is positioned next to the Cathedral and has the potential to be lovely. However, it has been allowed to deteriorate and is looking very shabby. Not quite sure what I was paying for... I mentioned the TV and shower, but staff member was disinterested, just said 'ok' and offered no kind of compensation. Such a pity that a lovely building is being wasted. Staff in the bar were much better. Very friendly.