Would you like to save as your currency permanently or for this visit only?
Room was clean and well-presented and bathroom came with nice toiletries and fluffy towels. Front desk staff were very helpful when we found we had left our toothbrushes behind they had toothbrushes to us within 5 minutes! Airport/train transport was quick and efficient. Given its proximity to the airport it would be helpful to have in-room USB charging. We had left our plug converters with family and were unable to charge our phones/devices till we returned to the US.
very convenient for manchester airport, very comfortable, helpful and friendly staff and good breakfast
Convenient to airport. Afternoon coffee and tea stupid expensive
The proximity of the hotel to the airport, the free shuttle service, the price offered via the web site The cracked basin in the bathroom, and the hole in the carpet in the room.
Easy access from motorway network. Easy parking and very helpful staff. I've stayed twice and would definitely stay again. The food at dinner was inconsistent . For example one starter was wrong and the fruit salad was low quality and terribly presented. On the other hand main courses were good - inconsistent for a brand of Hilton's reputation.
I liked the plentiful hot water and good toiletries. I enjoyed the quietness of the room. The airport "shuttle bus" service was EXCELLENT. It was prompt and courteous. HOWEVER - it would have been useful if I had been informed about the shuttle service when I made my reservation. There is NO information at the railway station and the hotel "hotline" phones are in disrepair which meant that I had to wander around quite late at night looking for information that would direct me to the HILTON . The bathroom sink did NOT empty out - there was 'standing water' for a considerable length of time before it finally drained away. The bed mattress was not particularly comfortable and the skimpy bottom sheet kept pulling out of place - it needs to be a fitted sheet. The TV instructions were a little confusing - I never did figure out the "Morning wake-up call" system.
Good business hotel, warm and friendly staff, 5 mins from terminal expensive wifi just because I didn't book direct - it's a standard feature thesedays to at least offer a free basic connection - Hilton: please accept that most customers will use price comparison sites out of convenience rather than booking direct.
Close proximity to the Manchester airport. 24 hour shuttle service to airport. The hotel had no record of our reservation, but the situation was handled well and rectified.
Excellent Even though you can see the hotel from the Airport terminal, it is difficult to walk to as there are some roads in the way which are difficult to cross. In the evening you must ring the hotel for the shuttle to fetch you. Difficult if you do not have a mobile.
Free shuttle to airport, close to train station, helpful staff Need more outlets
Good hotel, quiet and restaurant on site. Staff were efficient and pleasant. Would stay again. No complaints
Good shuttle to airport. Service in the bar was poor. Wifi in room had weak/intermittent signal and was unusable.
Quietness even though close to airport. Spacious, comfortable room and good food available.
I disliked paying for the parking
Had a very nice meal
Slow checkin. Cost of car park seemed excessive charge. Comfort.
The rooms were so comfortable which was great after spending a long time travelling. And the location was perfect.
A great place to stay if you're flying in late in the evening or flying out early in the morning. Only a few hundred metres away from the terminals and the railway station. The service was a bit impersonal. Then again, I guess you shouldn't expect much if you're only staying for one short night.
staff R OK it is not clear about when parking is on or off site
location unsatisfactory bed factory eating set up
Distance to terminal 3
Excellent facilities. Good, interested and helpful staff Good quality meals at reasonable cost
We chose the hotel because we wanted ease of access to the airport. We found the hotel staff very accomidating and helpful. It was the staff the would draw our highest praise.
The very caring staff all made a difficult stay bearable, was leaving country an demotional they were excellent.
A relaxing comfortable hotel with excellent service
very close to the airport, very clean and comfortable
easy to book on line, felt relaxed and at ease to sit on my own as a lone female traveller to have a drink in the bar.
Convenience to airport and ground transportation
Efficient transportation and friendly, helpful drivers to and from the airport, the convenience of the Courtesy phone, the food at the Asian restaurant and the courteous service. In general, the customer service was excellent. The system for accessing the refrigerator.
Evning meal was excellent, staff were very friendly witch helps for a more relaxed atmosphere Price of car parking
The service and the varied menu
the bed was very comfortable with the bedding excellent, the dining room staff were very good. The Irish bar could do with the tables kept tidy and cleared after food is finished
Staff very helpful and friendly, meals fantastic, bedroom very comfortable with on suite Noise from airport, could do with better soundproofing
convinience to the airport unfortunately the computers were down when we arrived and there was some doubt whether we had booked a room! but thankfully this was sorted out very quickly.