Overview

The Westin Palace, Madrid
Best Designer Vibe

Plaza de las Cortes, 7, 28014 Madrid, Madrid, Spain
+34 913 608 000

฿ 7,641+

Overall guest ratings

8.8/10 Excellent
Based on 1,857 reviews

Review highlights

  • 9.8
  • 8.7
  • 6.9
  • 6.7

Good to know

  • Nice building
  • Friendly atmosphere
  • Luxurious Hotel
  • Wonderful sightseeing

Nearby

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    About

    Commissioned by King Alfonso XIII in 1912, the newly restored Westin Palace Madrid is set near the Prado, historic monuments and some of the best tapas restaurants in town. It was ranked as one of the world's best hotels by Condé Nast Traveler’s 2010 Gold List. Topped by an enormous stained glass dome, the regal building has been a center of Spanish society for almost 100 years. It boasts meeting rooms, restaurants, bars, shops, a beauty parlour, and a WestinWORKOUT® Fitness Studio overlooking the city. The 470 guest rooms and spacious suites have been updated with all modern conveniences and with the Heavenly® Bed and Heavenly® Bath. Rooms are exquisitely decorated with antique furnishings and original mahogany and plaster details.

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    Amenities

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Internet (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 1,857 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.0 "Great parking, according to 80%."
    • 8.7 "Breakfast is good."
    • 8.5 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      9.1 "91% said the concierge service was amazing."
      9.2 "92% found the restaurant service to be one of the best."
      7.3 "73% were happy with the room service."
    • 8.3 "Very nice wellness & sports facilities."
      7.1 "top-notch fitness area, thought 71%."
    • 8.3 "Food is delicious."
      8.2 "82% loved the menu selection."
      8.1 "Yummy desserts, said 81%."
    • 6.9 "Average cleanliness."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.7 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      6.3 "Only 63% thought the shower was ok."
    • 5.2 "Average value."
      6.2 "62% thought it was adequately priced."
    • 4.2 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 1,039 reviews
    • 9.8 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 8.7 "Breakfast is good."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.7 "87% enjoyed the lobby entrance."
    • 7.9 "Good vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      9.4 "94% thought the hotel was luxurious."
      8.7 "87% enjoyed the lobby entrance."
      9.9 "99% said it was a stylish hotel."
    • 6.6 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.3 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
      6.6 "Only 66% said rooms were clean enough."
    • 4.9 "Value below average."
    • 4.2 "Internet is poor."
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    Overall rating

    8.7 Excellent
    Based on 575 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 8.0 "Food is delicious."
    • 7.9 "Good amenities."
      7.9 "79% thought the building was wonderful."
    • 6.7 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.7 "Only 57% said rooms were big enough."
      6.9 "Only 69% said rooms were clean enough."
    • 5.1 "Average value."
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    Overall rating

    9.1 Excellent
    Based on 37 reviews
    • 9.9 "Terrific location."
    • 7.9 "Good service."
    • 6.4 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 204 reviews
    • 9.8 "Terrific location."
    • 8.8 "Breakfast is good."
    • 8.3 "Food is delicious."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.9 "Good amenities."
      8.0 "80% thought the building was wonderful."
    • 6.4 "Rooms are ok."
    • 4.5 "Value below average."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Nice building"
    "Friendly atmosphere"
    "Luxurious Hotel"
    "Wonderful sightseeing"
    data provided by TrustYou

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