Overview

The Citadel by Pillow

Espejo, 2, 28013 Madrid, Madrid, Spain
+34 917 568 257

฿ 2,378+

Overall guest ratings

8.7/10 Excellent
Based on 633 reviews

Review highlights

  • 9.5
  • 9.5
  • 6.6
  • 4.2

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Located in Austrias, this hostal is within a 5-minute walk of Mercado de San Miguel and Plaza Mayor. Royal Palace and Almudena Cathedral are also within 10 minutes.

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    Expedia

    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • Non-smoking rooms available
    • Concierge service
    • Airport shuttle
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.7 Excellent
    Based on 633 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      10.0 "Housekeeping was great, according to 100%."
    • 9.5 "Terrific location."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.6 "Rooms are ok."
      7.0 "70% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
      6.1 "For only 61%, the bathroom was ok."
      5.0 "50% said the view was so-so."
    • 6.3 "Average comfort."
      7.0 "70% thought rooms were spacious."
      7.0 "70% said the beds were comfortable."
    • 5.0 "Internet is average."
    • 4.2 "Disappointing food."
    • 4.1 "Breakfast is below average."
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    Overall rating

    8.7 Excellent
    Based on 386 reviews
    • 9.4 "World class service."
    • 6.8 "Rooms are ok."
    • 6.3 "Average comfort."

    Overall rating

    8.7 Excellent
    Based on 246 reviews
    • 9.6 "World class service."
    • 9.6 "Terrific location."
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou
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