Overview

Petit Palace President Castellana

Marques De Villamagna, 4, 28001 Madrid, Madrid, Spain
+34 915 771 951

฿ 3,504+

Overall guest ratings

8.2/10 Excellent
Based on 4,265 reviews

Review highlights

  • 9.4
  • 9.3
  • 5.1
  • 4.9

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    The Petit Palace President Castellana Hotel is a luxury hotel on Paseo de la Castellana, with a modern design devised for business and weekend trips to Madrid.

    Located in the most exclusive commercial area of Madrid, this innovative hotel in La Castellana offers you luxury services and unique spaces for events: à la carte restaurants, free wifi, iPad in the room, iPod and iPhone docking station, meeting rooms...

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    Petit Palace President Castellana

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 4,265 reviews
    • 9.4 "Terrific location."
      9.0 "90% liked the proximity to sightseeing."
      9.3 "93% liked the proximity to shopping."
      7.1 "Great parking, according to 71%."
      8.1 "City centre within easy reach, said 81%."
      8.1 "Near to public transport, according to 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.2 "82% said the reception staff was great."
      7.1 "71% were happy with the room service."
    • 8.8 "Breakfast is good."
    • 7.5 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.1 "Average comfort."
      6.6 "Beds were acceptable for 66%."
      5.3 "For only 53%, the noise level was all right."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      2.3 "For 77%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
    • 4.9 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      3.5 "65% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      2.9 "71% found problems with the furniture."
      2.8 "72% had problems with the shower."
      3.7 "Air conditioning was criticized by 63%."
      4.0 "60% said the bathroom was dirty."
      2.6 "74% criticized the small bathroom."
      2.4 "76% were unhappy with the view."
      2.0 "80% were disappointed with the minibar."
    • 3.7 "Bar is not good."
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    Overall rating

    8.2 Excellent
    Based on 1,748 reviews
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to sightseeing."
      9.2 "92% liked the proximity to shopping."
      7.8 "Near to public transport, according to 78%."
    • 8.6 "Breakfast is good."
    • 7.5 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 6.1 "Average value."
    • 5.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.8 "Average comfort."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.8 "For only 58%, the tv was ok."
    • 5.0 "Average amenities."
      4.7 "53% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 1,791 reviews
    • 9.4 "Terrific location."
      9.3 "93% liked the proximity to shopping."
      7.8 "City centre within easy reach, said 78%."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.8 "98% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 7.6 "Internet works."
      7.8 "78% said the wifi quality was great."
    • 6.1 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
    • 4.6 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      5.0 "For only 50%, the facilities were new enough."
    • 4.3 "Not very comfortable."
      3.1 "69% said rooms were small."
      3.2 "Air conditioning was criticized by 68%."
    • 3.9 "Bar is not good."
    • 3.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.1 "69% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.1 "69% found problems with the furniture."
      2.5 "75% had problems with the shower."
      3.2 "Air conditioning was criticized by 68%."
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    Overall rating

    7.7 Good
    Based on 42 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
    • 4.9 "Rooms are not good."
    • 4.7 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 682 reviews
    • 9.5 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.5 "Breakfast is good."
    • 7.5 "Internet works."
      7.7 "77% said the wifi quality was great."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.5 "Average comfort."
      7.0 "70% said the beds were comfortable."
      5.2 "For only 52%, the noise level was all right."
    • 5.2 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "For only 51%, the tv was ok."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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