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Hotel Petit Palace Plaza Del Carmen

Plaza del Carmen, 4, 28013 Madrid, Madrid, Spain
+34 915 238 845

฿ 2,858+

Overall guest ratings

8.3/10 Excellent
Based on 1,987 reviews

Review highlights

  • 9.4
  • 9.2
  • 5.2
  • 4.9

Good to know

  • Great reception
  • Friendly service

Nearby

    show all

    About

    Hotel Petit Palace Plaza del Carmen offers a great location, putting you within just a 10-minute walk of Puerta del Sol and Plaza Mayor. Freebies like WiFi and wired Internet are added perks, and guests looking to stay active can check out the nearby hiking/biking trails. Rooms at this upscale hotel offer plasma TVs, minibars, and room service.

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    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Car hire
    • Laundry service
    • Bicycle hire
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Business centre
    • Concierge service
    • Laundry facilities
    • Room service
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,987 reviews
    • 9.4 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.1 "Housekeeping was great, according to 71%."
    • 9.2 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Bar is amazing."
    • 7.8 "Good breakfast."
    • 5.4 "Internet is average."
    • 5.2 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 4.3 "Rooms are not good."
      3.8 "62% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
      4.6 "54% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.0 "90% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.0 "80% thought the tv was sub-standard."
      4.4 "For 56%, the rooms looked old."
      2.9 "71% said the bathroom was dirty."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.3 "67% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    8.2 Excellent
    Based on 1,072 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 9.1 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
    • 7.3 "Good breakfast."
    • 4.9 "Disappointing food."
    • 4.7 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      3.9 "61% said rooms were small."
      4.9 "51% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.5 "85% thought they were poorly maintained."
      2.9 "Air conditioning was criticized by 71%."
      1.2 "88% found problems with the furniture."
      4.4 "For 56%, the rooms looked old."
    • 3.7 "Not very comfortable."
      3.9 "61% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 715 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 7.6 "Good breakfast."
    • 5.8 "Internet is average."
    • 4.7 "Rooms are not good."
      3.8 "62% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 4.4 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.4 "66% thought it was too noisy."
      3.4 "Air conditioning was criticized by 66%."
    View all review categories

    Overall rating

    8.2 Excellent
    Based on 198 reviews
    • 9.4 "Terrific location."
    • 9.0 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Rooms are not good."
      4.1 "59% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    • 4.2 "Not very comfortable."
      4.1 "59% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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