Overview

Hotel Moderno

Calle Arenal 2, 28013 Madrid, Madrid, Spain
+34 915 310 900

฿ 1,642+

Overall guest ratings

8.5/10 Excellent
Based on 2,308 reviews

Review highlights

  • 9.6
  • 9.3
  • 8.2
  • 4.7

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Location.

    Located in the heart of the city, this Madrid hotel is near Puerta del Sol and a 3-minute walk from Plaza Mayor. Also within walking distance are the Royal Palace, the Prado Museum, and Thyssen Museum. A metro stop is near Hotel Moderno.

    Hotel Features.

    Complimentary wireless Internet access is available throughout the hotel. Roundtrip airport shuttle service is available to guests with advance notice (surcharge). A social lounge with TV welcomes guests in the lobby. Concierge services and 2 elevators (lifts) are available. Meeting rooms are available for your next function.

    Guestrooms.

    Hotel Moderno has 97 smoke-free, air-conditioned guestrooms. All include free WiFi and digital flat-screen TVs. Additional conveniences include in-room safes, desks, phones, and double-glazed windows. Bathrooms include hair dryers.

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    Amenities

    • Free Wi-Fi
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 2,308 reviews
    • 9.6 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "Easily accessible by car, said 85%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      7.9 "Housekeeping was great, according to 79%."
    • 8.2 "Breakfast is good."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      6.0 "For only 60%, the bathroom was ok."
      5.8 "Only 58% thought the air conditioning was adequate."
      5.0 "For only 50%, the tv was ok."
    • 4.7 "Not very comfortable."
      3.4 "66% said rooms were small."
    • 4.7 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    Based on 1,338 reviews
    • 9.4 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.9 "99% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      7.4 "Housekeeping was great, according to 74%."
    • 9.3 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      8.3 "Easily accessible by car, said 83%."
    • 8.3 "Breakfast is good."
    • 7.5 "Tasty food."
      10.0 "100% loved the menu selection."
    • 6.9 "Average amenities."
      6.8 "68% thought the building was acceptable."
    • 4.8 "Internet is poor."
      4.6 "54% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.4 "96% were disappointed with the minibar."
      4.1 "For 59%, the rooms looked old."
      4.7 "53% found problems with the furniture."
      2.8 "72% thought they were poorly maintained."
    • 4.0 "Not very comfortable."
      2.7 "73% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
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    Overall rating

    8.6 Excellent
    Based on 623 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      10.0 "City centre within easy reach, said 100%."
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
      5.6 "Beds were acceptable for 56%."
    • 4.3 "Internet is poor."
      4.3 "57% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 346 reviews
    • 9.8 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 8.2 "Breakfast is good."
    • 6.8 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.5 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.4 "Beds were acceptable for 54%."
    • 5.1 "Average comfort."
      5.4 "Beds were acceptable for 54%."
      5.6 "For only 56%, the noise level was all right."
    • 4.6 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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