Overview

Hostal Excelsior

Gran Via, 50 - 2o, 28013 Madrid, Madrid, Spain
+34 915 473 400

฿ 1,291+

Overall guest ratings

7.7/10 Good
Based on 600 reviews

Review highlights

  • 9.5
  • 4.0
  • 2.9
  • 2.4

Good to know

  • Friendly service
  • Professional service

Nearby

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    About

    Located in Gran Via, this hostal is within a 10-minute walk of Teatro Rialto, Plaza Mayor, and Plaza de Espana. Royal Palace and Almudena Cathedral are also within 15 minutes.

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Car hire
    • Internet
    • Bicycle hire
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Room service
    • Pets allowed on request. Charges may apply.
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.7 Good
    Based on 600 reviews
    • 9.5 "Terrific location."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 4.0 "Breakfast is below average."
    • 2.9 "Awful rooms."
      1.2 "88% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      0.0 "For 100%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      0.0 "100% criticized the small bathroom."
      1.0 "90% found problems with the furniture."
      1.1 "89% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
    • 2.4 "Quite uncomfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      1.2 "88% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 2.3 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.4 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
      3.6 "64% criticized the plain hotel."
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    Overall rating

    7.9 Good
    Based on 300 reviews
    • 9.4 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 2.8 "Awful rooms."
      1.3 "87% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.0 "For 100%, the rooms looked old."
      1.3 "87% said rooms were small."
      0.9 "91% thought they were poorly maintained."
    • 2.1 "Quite uncomfortable."
      3.5 "65% didn't like the uncomfortable beds."
      1.1 "89% thought it was too noisy."
      1.3 "87% said rooms were small."
    • 1.6 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 102 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 3.2 "Awful rooms."
      1.1 "89% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.7 "83% said rooms were small."
    • 2.7 "Quite uncomfortable."
      3.9 "61% didn't like the uncomfortable beds."
      1.6 "84% thought it was too noisy."
      1.7 "83% said rooms were small."

    Overall rating

    7.6 Good
    Based on 198 reviews
    • 9.6 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 2.8 "Awful rooms."
      1.2 "88% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
      0.9 "91% thought they were poorly maintained."
      0.0 "For 100%, the rooms looked old."
    • 2.2 "Quite uncomfortable."
      1.0 "90% thought it was too noisy."
      3.6 "64% didn't like the uncomfortable beds."
      1.4 "86% said rooms were small."
    • 2.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 1.4 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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