Overview

Hostal Chelo
Best Service Friendliness

Hortaleza, 17 3o Izquierda, 28004 Madrid, Madrid, Spain
+34 915 327 033

฿ 1,356+

Overall guest ratings

8.7/10 Excellent
Based on 312 reviews

Review highlights

  • 10.0
  • 9.9
  • 9.7
  • 4.9

Good to know

  • Friendly service
  • Good management

Nearby

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    About

    Located in Chueca, this pension is within a 15-minute walk of Casino Gran Via, Plaza Mayor, and Thyssen-Bornemisza Museum. Prado Museum and Plaza de Espana are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Air-conditioned
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 310 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      9.1 "Housekeeping was great, according to 91%."
      10.0 "100% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 9.7 "Excellent value."
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Internet is average."
      6.6 "66% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.9 "91% said rooms were small."
      0.0 "100% criticized the small bathroom."
      1.9 "81% had problems with the shower."
    • 4.0 "Vibe wasn't good."
      3.3 "67% criticized the unstylish hotel."
    • 3.8 "Not very comfortable."
      0.9 "91% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    8.5 Excellent
    Based on 127 reviews
    • 10.0 "Perfectly clean."
    • 9.8 "Excellent value."
    • 9.8 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      8.9 "Housekeeping was great, according to 89%."
    • 9.7 "Terrific location."
    • 6.5 "Internet is average."
      6.3 "63% thought the wifi quality was ok."
    • 4.7 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.0 "90% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.8 "Not very comfortable."
      1.0 "90% said rooms were small."
      3.3 "67% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    • 3.8 "Vibe wasn't good."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 93 reviews
    • 10.0 "Perfectly clean."
      10.0 "100% said rooms were clean."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Terrific location."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
      3.6 "64% thought it was too noisy."

    Overall rating

    8.5 Excellent
    Based on 89 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
      10.0 "Management was excellent, said 100%."
    • 9.6 "Terrific location."
    • 4.6 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      0.8 "92% said rooms were small."
      0.0 "100% criticized the small bathroom."
    • 3.6 "Not very comfortable."
      0.8 "92% said rooms were small."
      3.4 "66% thought it was too noisy."
      0.0 "100% criticized the small bathroom."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Good management"
    data provided by TrustYou

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