Overview

Hospes Puerta de Alcalá

Plaza de la Independencia 3, 28001 Madrid, Madrid, Spain
+34 914 322 911

฿ 7,200+

Overall guest ratings

8.9/10 Excellent
Based on 712 reviews

Review highlights

  • 9.7
  • 9.3
  • 9.2
  • 6.2

Good to know

  • Impressive bathroom
  • Friendly atmosphere
  • Wonderful sightseeing
  • Friendly service

Nearby

    show all

    About

    Putting you in a great location within a 15-minute walk of Prado Museum and El Retiro Park, Hospes Puerta de Alcalá offers an airport shuttle (available on request) for EUR 90 per vehicle roundtrip. Guests can visit the spa to indulge in Thai massages, Ayurvedic treatments, or mani/pedis, and Spanish cuisine is served at Independencia, which is open for breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like premium bedding and rainfall showerheads.

    Less show all
    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Steam room
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 712 reviews
    • 9.7 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.2 "Incredible bar."
    • 8.4 "Breakfast is good."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      8.8 "88% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 6.2 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 4.0 "Value below average."
    • 1.3 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 498 reviews
    • 9.6 "Terrific location."
      9.1 "91% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.3 "93% thought the service was very professional."
    • 8.5 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      8.7 "87% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.2 "Breakfast is good."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.9 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 6.5 "Average cleanliness."
    • 4.3 "Value below average."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 85 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Breakfast is good."
    • 7.8 "Good vibe."
    • 7.2 "Nice rooms."
      7.5 "75% were happy with the bathroom."

    Overall rating

    8.9 Excellent
    Based on 128 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.6 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
    • 8.5 "Breakfast is good."
    • 8.2 "Vibe was good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Impressive bathroom"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map