Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Gran Hotel Velazquez

Velazquez, 62, 28001 Madrid, Madrid, Spain
+34 915 752 800

฿ 2,645+

Overall guest ratings

7.8/10 Good
Based on 2,954 reviews

Review highlights

  • 8.9
  • 8.1
  • 4.5
  • 4.4

Nearby

    show all

    About

    A stay at Gran Hotel Velazquez places you in the heart of Madrid, walking distance from Fundacion Juan March and El Jardin de Serrano. This 4-star hotel is close to Prado Museum and Plaza Mayor.

    Rooms

    Make yourself at home in one of the 143 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, gift shops/newsstands, and a hair salon.

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 2 restaurants and a coffee shop/café. From your room, you can also access room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Meeting/Banquet facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 2,954 reviews
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.0 "80% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.1 "Breakfast is good."
    • 8.0 "Bar is amazing."
    • 6.5 "Service is ok."
      6.2 "62% said the reception staff was ok."
      5.0 "Only 50% found the restaurant service to be good."
    • 5.8 "Average comfort."
      5.8 "Beds were acceptable for 58%."
      6.8 "68% thought the bathroom was big enough."
    • 4.5 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      4.2 "58% said rooms were dirty."
      0.3 "97% thought the tv was sub-standard."
      0.7 "93% found problems with the furniture."
      1.1 "Air conditioning was criticized by 89%."
      2.4 "76% had problems with the shower."
      2.9 "71% said the bathroom was dirty."
      3.1 "69% were unhappy with the view."
      1.4 "86% were disappointed with the minibar."
    • 4.4 "Not very clean."
      4.2 "58% said rooms were dirty."
      2.9 "71% said the bathroom was dirty."
    • 3.9 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      1.0 "90% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      4.3 "For 57%, the lobby entrance was sub-standard."
      1.4 "86% found the grounds unpleasant."
    • 3.9 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.8 Good
    Based on 1,477 reviews
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.7 "Near to public transport, according to 97%."
      7.8 "78% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.2 "Breakfast is good."
    • 5.9 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.8 "Service is ok."
      6.1 "61% said the reception staff was ok."
    • 5.5 "Average value."
    • 4.4 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.1 "For 99%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      3.9 "61% said rooms were dirty."
      0.7 "93% found problems with the furniture."
      0.4 "96% thought the tv was sub-standard."
      1.0 "Air conditioning was criticized by 90%."
      1.8 "82% had problems with the shower."
      2.5 "75% said the bathroom was dirty."
      2.9 "71% were unhappy with the view."
    • 4.1 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.5 "85% found the grounds unpleasant."
    • 4.1 "Not very clean."
      3.9 "61% said rooms were dirty."
      2.5 "75% said the bathroom was dirty."
    • 3.8 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    7.8 Good
    Based on 768 reviews
    • 8.4 "Location is great."
    • 8.3 "Breakfast is good."
    • 8.2 "Bar is amazing."
    • 6.2 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 5.7 "Average comfort."
      5.3 "Beds were acceptable for 53%."
    • 4.9 "Value below average."
    • 4.5 "Not very clean."
      4.2 "58% said rooms were dirty."
    • 4.1 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      0.2 "For 98%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      4.2 "58% said rooms were dirty."
      0.8 "92% found problems with the furniture."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.0 "For 60%, the lobby entrance was sub-standard."
      1.0 "90% complained about the elevator."
      0.2 "98% thought the facilities needed updating."
    View all review categories

    Overall rating

    6.7 Good
    Based on 59 reviews
    • 9.1 "Terrific location."
    • 7.0 "Good service."
    • 6.4 "Average comfort."
    • 4.6 "Rooms are not good."
    • 2.9 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."

    Overall rating

    7.8 Good
    Based on 649 reviews
    • 9.2 "Terrific location."
    • 8.1 "Bar is amazing."
    • 7.6 "Good breakfast."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 6.0 "Average value."
    • 4.6 "Rooms are not good."
      0.1 "For 99%, the rooms looked old."
      4.1 "59% said rooms were dirty."
      2.5 "75% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.2 "98% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      0.8 "92% found problems with the furniture."
      2.7 "73% said the bathroom was dirty."
    • 4.4 "Not very clean."
      4.1 "59% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.7 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      0.2 "98% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.2 "98% criticized the unstylish hotel."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close