Overview

Gran Hotel Sercotel Conde Duque

Plaza Conde Valle Suchil, 5, 28015 Madrid, Madrid, Spain
+34 914 477 000

฿ 2,783+

Overall guest ratings

8.2/10 Excellent
Based on 2,307 reviews

Review highlights

  • 9.6
  • 9.3
  • 9.1
  • 6.4

Good to know

  • Great reception
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    At Sercotel Gran Hotel Conde Duque, you'll be within a 10-minute drive of Plaza de Espana and Thyssen-Bornemisza Museum. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Rooms at this upscale hotel offer up nice touches like memory foam beds with premium linens and pillow menus.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Business centre
    • Laundry facilities
    • No smoking
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,307 reviews
    • 9.6 "Excellent wellness & sports facilities."
      9.5 "top-notch fitness area, thought 95%."
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.4 "City centre within easy reach, said 74%."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.3 "83% found the restaurant service to be one of the best."
      7.1 "71% were happy with the room service."
    • 7.0 "Good cleanliness."
      6.0 "Only 60% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
    • 6.8 "Breakfast is mediocre."
    • 6.4 "Internet is average."
      6.3 "63% thought it was adequately priced."
    • 5.6 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
      5.0 "Only 50% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      5.9 "59% thought the bathroom was big enough."
    • 5.0 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      6.3 "Beds were acceptable for 63%."
      6.0 "Only 60% said rooms were clean enough."
      5.2 "Cleanliness of the bathroom was average, said 52%."
      5.9 "59% thought the bathroom was big enough."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 1,268 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      7.3 "City centre within easy reach, said 73%."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 7.0 "Good cleanliness."
      9.7 "97% thought it was clean."
    • 6.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
      6.5 "Beds were acceptable for 65%."
      5.6 "Only 56% said rooms were big enough."
    • 5.8 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      5.6 "Only 56% said rooms were big enough."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Vibe was decent."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 438 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 6.0 "Average comfort."
      5.1 "Only 51% said rooms were big enough."
      6.5 "For only 65%, the noise level was all right."
      6.7 "Beds were acceptable for 67%."
    • 5.8 "Average value."
    • 5.6 "Vibe was decent."
    • 5.4 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."

    Overall rating

    7.9 Good
    Based on 92 reviews
    • 9.2 "Terrific location."
    • 8.9 "Great service."
    • 5.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 5.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."

    Overall rating

    8.5 Excellent
    Based on 507 reviews
    • 9.2 "Terrific location."
      7.2 "City centre within easy reach, said 72%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Internet is average."
    • 6.1 "Average value."
    • 5.5 "Average comfort."
      6.1 "For only 61%, the noise level was all right."
      6.3 "Beds were acceptable for 63%."
    • 5.1 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.1 "Only 61% said rooms were clean enough."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Great reception"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    madrid
    excellent breakfast buffet
    classic hotel
    san
    safe mini bar
    nice hotel
    connection to the metro
    single beds
    close to metro
    historic center
    great position
    hear any noise
    old man
    man at reception
    More

    Photos
    Map

    Map