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Cool Palms Motel

4 Nebo Road, Mackay, QLD 4740, Australia
+61 749 575 477

฿ 1,987+

Overall guest ratings

8.4/10 Excellent
Based on 428 reviews

Review highlights

  • 9.6
  • 9.4
  • 9.3
  • 6.9

Nearby

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    About

    Cool Palms Motel is the closest motel on the strip to Mackay city centre. Not only is it centrally located but it's also the best value too. All rooms are airconditioned and come with fridge, microwave, tea and coffee making facilities, free Wi Fi and Foxtel. There are standard, self contained and family rooms to choose from and some rooms are fitted for disabled access. The beautifully landscaped pool area comes complete with a covered barbecue area which is perfect for making the most of Mackay's ideal climate. This motel has covered, off street parking, a laundry service and you can even get breakfast delivered to your door. Why not book your next stay at Cool Palms Motel, Mackay? It's just what you need.

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    Cool Palms Motel

    Amenities

    • Free Wi-Fi
    • Cribs available
    • Laundry service
    • Outdoor pool
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Kitchen/Kitchenette
    • Continental breakfast
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Internet
    • Room service
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 428 reviews
    • 9.6 "Excellent value."
    • 9.4 "World class service."
      9.4 "94% found the staff to be very friendly."
      9.4 "Management was excellent, said 94%."
      10.0 "100% said the reception staff was great."
    • 9.3 "Internet works perfectly."
      9.1 "91% said the wifi quality was great."
    • 8.3 "Amenities are good."
      7.5 "75% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 7.9 "Good location."
      9.2 "City centre within easy reach, said 92%."
      8.2 "82% liked the proximity to shopping."
    • 6.9 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
    • 6.5 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.5 "55% thought the kitchenette was ok."
      5.0 "For only 50%, the bathroom was ok."
      5.0 "For 50%, maintenance was acceptable."
      5.0 "Only 50% said the rooms were modern."
    • 5.4 "Average comfort."
      6.3 "Beds were acceptable for 63%."
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    Overall rating

    8.0 Good
    Based on 192 reviews
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 8.3 "Amenities are good."
      7.6 "76% thought the building was wonderful."
    • 8.0 "Location is great."
      9.3 "City centre within easy reach, said 93%."
    • 7.2 "Good cleanliness."
      7.0 "70% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."

    Overall rating

    8.6 Excellent
    Based on 141 reviews
    • 9.7 "Excellent value."
    • 9.4 "Internet works perfectly."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 8.4 "Amenities are good."
    • 7.8 "Good location."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
    • 6.3 "Vibe was decent."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 94 reviews
    • 9.7 "Excellent value."
    • 9.6 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.8 "Good location."
    • 6.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.7 "Only 67% said rooms were clean enough."
    • 5.5 "Average comfort."
      6.8 "Beds were acceptable for 68%."
    data provided by TrustYou

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