Overview

Mandarin Oriental, Macau
Best Room

Avenida Dr Sun Yat Sen, Nape, Macau
+853 8805 8888

฿ 7,475+

Overall guest ratings

9.3/10 Excellent
Based on 1,797 reviews

Review highlights

  • 9.5
  • 9.0
  • 8.8
  • 5.3

Good to know

  • Professional service
  • Luxurious Hotel
  • Great view

Nearby

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    About

    Mandarin Oriental, Macau puts you just a 5-minute drive from Macau Tower and Macau Tower Convention and Entertainment Centre. Guests can visit the spa to indulge in massages, aromatherapy, or mani/pedis, and Vida Rica serves breakfast, lunch, and dinner. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and down comforters.

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    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Child pool
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    9.3 Excellent
    Based on 1,927 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      9.0 "Housekeeping was great, according to 90%."
      8.0 "Management was excellent, said 80%."
      10.0 "100% were happy with the room service."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.5 "Rooms are great."
      9.7 "97% thought the view was good."
      7.9 "79% thought rooms were spacious."
      9.4 "94% said rooms were clean."
      8.8 "88% said the beds were comfortable."
      8.2 "82% were happy with the bathroom."
      10.0 "100% liked the big bathroom."
      8.9 "89% found the kitchenette to be good."
    • 8.4 "Comfort level is high."
      7.9 "79% thought rooms were spacious."
      8.9 "89% thought it was pleasantly quiet."
      8.8 "88% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 5.3 "Average value."
    • 2.2 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    9.2 Excellent
    Based on 809 reviews
    • 9.6 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      7.7 "77% said the reception staff was great."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 8.8 "Very nice wellness & sports facilities."
    • 8.6 "Comfort level is high."
      8.2 "82% thought rooms were spacious."
      8.6 "86% said the beds were comfortable."
      9.1 "91% thought it was pleasantly quiet."
    • 8.1 "Location is great."
      9.4 "94% liked the proximity to shopping."
    • 5.1 "Average value."
    • 2.4 "Disappointing internet connection."
      2.8 "72% thought it was overpriced."
      1.8 "82% said the wifi quality was bad."
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    Overall rating

    9.3 Excellent
    Based on 539 reviews
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.5 "75% said the reception staff was great."
    • 8.9 "Rooms are great."
      9.8 "98% thought the view was good."
      7.9 "79% thought rooms were spacious."
      8.4 "84% were happy with the bathroom."
      9.0 "90% said the beds were comfortable."
      9.5 "95% said rooms were clean."
      10.0 "100% liked the big bathroom."
    • 8.6 "Comfort level is high."
      9.1 "91% thought it was pleasantly quiet."
      7.9 "79% thought rooms were spacious."
      9.0 "90% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 8.3 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 5.4 "Average value."
    • 2.2 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
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    Overall rating

    9.5 Excellent
    Based on 327 reviews
    • 9.6 "Perfectly clean."
      9.5 "95% said rooms were clean."
    • 9.0 "World class service."
      8.5 "85% thought the service was very professional."
      10.0 "100% found the staff to be very friendly."
    • 8.7 "Rooms are great."
      9.8 "98% thought the view was good."
      9.5 "95% said rooms were clean."
    • 8.5 "Comfort level is high."
    • 8.4 "Location is great."
    • 5.5 "Average value."
    • 2.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    9.2 Excellent
    Based on 250 reviews
    • 9.2 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 8.8 "Rooms are great."
      9.8 "98% thought the view was good."
      8.2 "82% thought rooms were spacious."
    • 8.6 "Comfort level is high."
      8.2 "82% thought rooms were spacious."
    • 8.2 "Location is great."
    • 8.0 "Amenities are good."
      8.0 "80% thought the building was wonderful."
    • 5.2 "Average value."
    • 2.3 "Disappointing internet connection."
      2.5 "75% thought it was overpriced."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Luxurious Hotel"
    "Great view"
    data provided by TrustYou

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