Overview

Hotel Victoria au Lac

Via Generale Guisan 3, 6902 Lugano, Ticino, Switzerland
+41 91 994 20 31

฿ 2,860+

Overall guest ratings

7.4/10 Good
Based on 1,221 reviews

Review highlights

  • 7.9
  • 6.3
  • 5.0
  • 4.4

Nearby

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    About

    Hotel Victoria au Lac is just 3.5 mi (5.6 km) from the airport and offers a shuttle. Guests looking for a bite to eat can check out La Terrazza Delle Stelle, one of 2 restaurants, which serves Mediterranean cuisine and is open for lunch and dinner. A nightclub and a rooftop terrace are other highlights, and rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.4 Good
    Based on 1,221 reviews
    • 7.9 "Good location."
    • 6.3 "Service is ok."
      5.0 "Only 50% thought the service was professional."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.3 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      5.8 "Only 58% said rooms were clean enough."
      5.5 "Only 55% found the balcony ok."
      5.8 "Cleanliness of the bathroom was average, said 58%."
    • 5.0 "Average value."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
    • 4.4 "Disappointing food."
      0.0 "100% found the side dishes unedible."
      1.8 "For 82%, the dining experience was not enjoyable."
      1.0 "90% did not enjoy the desserts."
      2.0 "Unclean dining area, according to 80%."
    • 4.1 "Breakfast is below average."
    • 3.8 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.9 "51% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    7.3 Good
    Based on 744 reviews
    • 7.8 "Good location."
    • 6.1 "Service is ok."
    • 5.6 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.6 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
      5.0 "Only 50% said rooms were big enough."
      5.7 "Only 57% found the balcony ok."
    • 5.0 "Average value."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      0.9 "91% didn't like the architecture."
      0.0 "100% thought the facilities needed updating."
    • 4.2 "Disappointing food."
      0.0 "100% found the side dishes unedible."
      1.3 "For 87%, the dining experience was not enjoyable."
    • 4.1 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.9 "51% didn't like the uncomfortable beds."
      0.6 "Air conditioning was criticized by 94%."
    • 2.8 "Disappointing internet connection."
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    Overall rating

    7.4 Good
    Based on 207 reviews
    • 8.0 "Location is great."
    • 6.1 "Service is ok."
    • 5.3 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 4.8 "Rooms are not good."
      4.6 "54% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.0 "100% thought they were poorly maintained."
      2.6 "74% complained about the bathroom."
      0.6 "For 94%, the rooms looked old."
      2.8 "72% found problems with the furniture."
      0.9 "Air conditioning was criticized by 91%."
    • 4.4 "Disappointing food."
    • 4.2 "Value below average."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.8 "Breakfast is below average."
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    Overall rating

    7.4 Good
    Based on 268 reviews
    • 8.1 "Location is great."
    • 6.8 "Service is ok."
      5.3 "53% said the reception staff was ok."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.1 "Only 51% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 4.5 "Breakfast is below average."
    • 4.5 "Disappointing food."
    • 4.3 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.2 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 3.0 "Disappointing internet connection."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Lake Hotel
    Guests say this is a nice lake hotel.
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