Overview

Phoenix Hotel Alter Speicher

Beckergrube 91-93, 23552 Lübeck, Schleswig-Holstein, Germany
+49 451 71 045

฿ 2,481+

Overall guest ratings

7.8/10 Good
Based on 863 reviews

Review highlights

  • 8.9
  • 8.7
  • 3.9
  • 3.6

Good to know

  • Near city centre

Nearby

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    About

    Take in the views from the rooftop terrace when you stay at Phönix Hotel Alter Speicher. Guests can enjoy the sauna, and buffet breakfast is available daily. Minibars and room service are offered in all rooms.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Meeting/Banquet facilities
    • Express check out
    • Parking
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 863 reviews
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 7.8 "Good location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 5.0 "Average value."
      5.0 "Breakfast prices were ok, according to 50%."
    • 5.0 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.9 "Only 69% said rooms were clean enough."
      5.7 "Cleanliness of the bathroom was average, said 57%."
      5.0 "50% thought the minibar was ok."
    • 3.9 "Not very comfortable."
      4.7 "53% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 3.2 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
    • 2.2 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
      3.1 "69% thought it was overpriced."
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    Overall rating

    7.7 Good
    Based on 457 reviews
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 7.5 "Good location."
      10.0 "City centre within easy reach, said 100%."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.5 "55% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      3.8 "62% found problems with the furniture."
      0.0 "Air conditioning was criticized by 100%."
      3.5 "65% had problems with the shower."
      0.7 "93% criticized the small bathroom."
    • 4.8 "Value below average."
      2.5 "75% thought it was overpriced."
    • 3.7 "Not very comfortable."
      1.4 "86% thought it was too noisy."
      4.5 "55% said rooms were small."
      0.0 "Air conditioning was criticized by 100%."
      0.7 "93% criticized the small bathroom."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 250 reviews
    • 8.9 "Breakfast is good."
    • 8.8 "Great service."
    • 8.1 "Location is great."
    • 7.4 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.0 "Rooms are ok."
    • 5.2 "Average value."
    • 4.4 "Not very comfortable."
      5.0 "Only 50% said rooms were big enough."
    • 4.0 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 2.2 "Disappointing internet connection."
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    Overall rating

    7.6 Good
    Based on 155 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.9 "Breakfast is good."
    • 7.8 "Good location."
    • 6.2 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Average value."
    • 4.4 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      4.4 "56% said rooms were small."
    • 3.5 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      4.4 "56% said rooms were small."
    • 3.3 "Bad amenities."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Near city centre"
    data provided by TrustYou

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