Overview

Westpoint Hotel

168-172 Sussex Gardens, London, W2 1TP, United Kingdom
+44 207 402 0281

฿ 2,978+

Overall guest ratings

6.8/10 Good
Based on 5,230 reviews

Review highlights

  • 9.7
  • 8.2
  • 3.9
  • 3.3

Good to know

  • Train station is close

Nearby

    show all

    About

    The Abbey Court Westpoint Hotel is situated in a pleasant central London location, a 2-minute walk from Paddington and Lancaster Gate stations. It is ideally placed, close to all of the city's major sights, museums and theatres. Furthermore, the shopping areas of Oxford street and Piccadilly Circus are easily reachable. The hotel has been a popular choice among tourist and business guests because of its strategic location and reasonable rates. The comfortable bedrooms will welcome you in an intimate atmosphere, ensuring you a relaxing stay in London.

    Less More
    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • No smoking
    • Restaurant
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.8 Good
    Based on 5,230 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      8.3 "Easily accessible by car, said 83%."
      8.7 "City centre within easy reach, said 87%."
      10.0 "Good access to the airport, said 100%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      8.3 "83% said the concierge service was amazing."
      7.0 "70% were happy with the room service."
    • 6.6 "Average value."
      5.7 "57% thought it was adequately priced."
      6.3 "Breakfast prices were ok, according to 63%."
      5.0 "The price was ok for 50%."
    • 5.6 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.9 "59% thought the cleanliness of the hotel was average."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.1 "Breakfast is mediocre."
      6.3 "Breakfast prices were ok, according to 63%."
    • 3.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the unstylish hotel."
    • 3.3 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    • 2.8 "Awful rooms."
      0.5 "95% said rooms were small."
      2.2 "78% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.3 "87% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      2.3 "77% found problems with the furniture."
      3.0 "Air conditioning was criticized by 70%."
      2.9 "For 71%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
      4.2 "58% were unhappy with the view."
      0.7 "93% were unsatisfied with the kitchenette."
      3.6 "64% were disappointed with the minibar."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.4 "96% thought the facilities needed updating."
      2.8 "72% didn't like the architecture."
      2.1 "79% found the grounds unpleasant."
    • 2.0 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      4.3 "57% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
      3.0 "Air conditioning was criticized by 70%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 2,353 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "99% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
      8.3 "City centre within easy reach, said 83%."
    • 8.2 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 6.0 "Average value."
      5.6 "56% thought it was adequately priced."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.2 "Breakfast is mediocre."
      6.0 "Breakfast prices were ok, according to 60%."
    • 5.1 "Average cleanliness."
      6.0 "60% thought the cleanliness of the hotel was average."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 3.6 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
      4.1 "59% didn't like the unstylish hotel."
    • 3.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    • 2.6 "Awful rooms."
      0.5 "95% said rooms were small."
      2.3 "77% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      5.0 "Only 50% said rooms were clean enough."
      1.2 "88% thought they were poorly maintained."
      3.4 "66% had problems with the shower."
      2.4 "76% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      2.9 "Air conditioning was criticized by 71%."
      0.4 "96% thought the tv was sub-standard."
      3.9 "61% were unhappy with the view."
    • 2.1 "Terrible amenities."
      2.2 "78% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      4.2 "For 58%, the lobby entrance was sub-standard."
      1.9 "81% found the grounds unpleasant."
      0.3 "97% thought the facilities needed updating."
      2.7 "73% didn't like the architecture."
    • 1.9 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      2.9 "Air conditioning was criticized by 71%."
    View all review categories

    Overall rating

    6.8 Good
    Based on 1,725 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.1 "Easily accessible by car, said 81%."
      8.9 "City centre within easy reach, said 89%."
      7.0 "Great parking, according to 70%."
    • 8.3 "Great service."
      8.4 "84% said the reception staff was great."
    • 6.2 "Average value."
      5.6 "56% thought it was adequately priced."
      6.2 "Breakfast prices were ok, according to 62%."
    • 5.6 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.1 "61% thought the cleanliness of the hotel was average."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 4.3 "Breakfast is below average."
    • 3.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.3 "For 57%, the lobby entrance was sub-standard."
      4.0 "60% didn't like the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.6 "Awful rooms."
      0.7 "93% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.1 "79% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      2.7 "For 73%, the rooms looked old."
      0.5 "95% thought the tv was sub-standard."
    • 2.5 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.3 "97% thought the facilities needed updating."
      2.4 "76% didn't like the architecture."
    View all review categories

    Overall rating

    6.7 Good
    Based on 1,150 reviews
    • 9.9 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "95% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
    • 8.1 "Great service."
      8.5 "85% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.7 "Breakfast is mediocre."
      6.8 "Breakfast prices were ok, according to 68%."
    • 3.6 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
    • 3.3 "Rooms are not good."
      0.4 "96% said rooms were small."
      2.6 "74% complained about the bathroom."
      0.1 "99% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      2.9 "71% had problems with the shower."
      3.1 "Air conditioning was criticized by 69%."
      2.3 "77% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
      0.6 "94% thought the tv was sub-standard."
      4.7 "53% were unhappy with the view."
    • 2.5 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      1.4 "86% complained about the elevator."
      3.5 "65% didn't like the architecture."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.6 "94% thought the facilities needed updating."
    • 1.8 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.1 "99% criticized the small bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      4.4 "56% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Train station is close"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close