Overview

West Ham United Hotel London

Boleyn Ground, Green Street, , London, United Kingdom
+44 844 375 8200

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+44 844 375 8200

Overall guest ratings

7.3/10 Good
Based on 747 reviews

Review highlights

  • 8.1
  • 8.1
  • 4.6
  • 3.3

Good to know

  • Friendly service
  • Great view

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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    Based on 747 reviews
    • 8.1 "Breakfast is good."
    • 8.1 "Location is great."
      10.0 "Near to public transport, according to 100%."
      9.3 "Great parking, according to 93%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      10.0 "100% found the restaurant service to be one of the best."
    • 4.6 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      2.5 "75% found problems with the furniture."
      3.8 "62% said rooms were small."
      0.6 "94% had problems with the shower."
      1.8 "82% said the bathroom was dirty."
      2.7 "Air conditioning was criticized by 73%."
      1.8 "82% thought the tv was sub-standard."
      0.0 "For 100%, the rooms looked old."
    • 3.3 "Not very comfortable."
      2.6 "74% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
      2.7 "Air conditioning was criticized by 73%."
    • 3.3 "Vibe wasn't good."
      1.4 "86% criticized the unstylish hotel."
      3.8 "62% didn't like the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    Based on 470 reviews
    • 8.4 "Breakfast is good."
    • 8.3 "Location is great."
      9.3 "Great parking, according to 93%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought parking was inexpensive."
    • 7.9 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 4.6 "Rooms are not good."
      2.2 "78% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      1.6 "84% complained about the bathroom."
      0.5 "95% had problems with the shower."
      3.8 "62% said rooms were small."
      2.6 "74% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      0.0 "For 100%, the rooms looked old."
    • 4.0 "Bar is not good."
    • 3.0 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
    • 2.9 "Quite uncomfortable."
      2.2 "78% didn't like the uncomfortable beds."
      3.8 "62% said rooms were small."
    • 1.1 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 119 reviews
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 7.9 "Good breakfast."
    • 7.7 "High value."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.7 "Rooms are not good."
      2.6 "74% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
    • 3.4 "Vibe wasn't good."
    • 3.2 "Quite uncomfortable."
      2.6 "74% didn't like the uncomfortable beds."
      4.8 "52% thought it was too noisy."
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    Overall rating

    7.3 Good
    Based on 156 reviews
    • 8.2 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Great service."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.2 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      1.6 "84% complained about the bathroom."
      2.7 "73% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
      0.5 "95% had problems with the shower."
    • 3.6 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    "Great view"
    data provided by TrustYou

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