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The Rubens At The Palace

39 Buckingham Palace Road, London, SW1W 0PS, United Kingdom
+44 207 834 6600

฿ 6,705+

Mon 5/12 Check in
Tue 6/12 Check out

Overall guest ratings

8.6/10 Excellent
Based on 2,426 reviews

Review highlights

  • 9.9
  • 9.5
  • 9.2
  • 4.4

Good to know

  • Friendly atmosphere
  • Friendly service
  • Train station is close

Nearby

    show all

    About

    With a stay at The Rubens At The Palace, you'll be centrally located in London, minutes from Victoria Palace Theatre and Buckingham Palace. This 4-star hotel is close to Big Ben and Harrods.

    Rooms

    Make yourself at home in one of the 161 individually decorated guestrooms. Complimentary wired and wireless Internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities such as complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). This hotel also features gift shops/newsstands, wedding services, and complimentary use of a nearby fitness facility.

    Dining

    Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. English breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 6 meeting rooms available for events.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 2,426 reviews
    • 9.9 "Terrific location."
    • 9.5 "World class service."
    • 9.2 "Excellent breakfast."
    • 8.5 "Food is delicious."
    • 6.6 "Internet is average."
    • 4.4 "Not very comfortable."

    Overall rating

    8.7 Excellent
    Based on 1,576 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.1 "91% found the restaurant service to be one of the best."
    • 9.1 "Excellent breakfast."
    • 8.6 "Food is delicious."
      9.2 "92% loved the menu selection."
      7.4 "Yummy desserts, said 74%."
    • 6.8 "Internet is average."
    • 5.4 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 4.7 "Rooms are not good."
      1.8 "82% said rooms were small."
      4.0 "60% complained about the bathroom."
      2.3 "77% thought they were poorly maintained."
      2.8 "For 72%, the rooms looked old."
      4.3 "57% were unhappy with the view."
      0.3 "97% were disappointed with the minibar."
      2.8 "72% found problems with the furniture."
      4.0 "60% had problems with the shower."
      3.8 "62% criticized the small bathroom."
      1.8 "82% thought the tv was sub-standard."
    • 4.0 "Not very comfortable."
      1.8 "82% said rooms were small."
      3.8 "62% criticized the small bathroom."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 339 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 9.3 "Excellent breakfast."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      8.1 "81% said the reception staff was great."
    • 6.7 "Vibe was decent."
    • 6.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.3 "Not very comfortable."
      2.0 "80% said rooms were small."
    View all review categories

    Overall rating

    8.0 Good
    Based on 72 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 9.3 "Excellent breakfast."
    • 7.1 "Good vibe."
      8.9 "89% enjoyed the friendly atmosphere."
    • 4.8 "Rooms are not good."
      1.9 "81% said rooms were small."
    • 4.1 "Not very comfortable."
      1.9 "81% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 436 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 9.5 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 9.3 "Excellent breakfast."
    • 6.4 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 4.4 "Not very comfortable."
      1.9 "81% said rooms were small."
      2.3 "Air conditioning was criticized by 77%."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

    Recent reviews

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