Overview

The Principal London

1-8 Russell Square, London, WC1B 5BE, United Kingdom
+44 844 854 2910

฿ 10,951+

Overall guest ratings

8.0/10 Good
Based on 5,498 reviews

Review highlights

  • 9.7
  • 8.9
  • 5.5
  • 5.0

Good to know

  • Friendly service

Nearby

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    About

    This imposing Victorian London hotel overlooks the park of Russell Square in the center of Bloomsbury; it is three blocks from the British Museum, and a half-mile from Covent Garden, West End theaters and shopping.

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 5,498 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Good access to the airport, said 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 7.1 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.4 "74% thought the architecture was beautiful."
      7.3 "73% enjoyed the lobby entrance."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.0 "Average value."
      5.4 "The price was ok for 54%."
    • 4.5 "Rooms are not good."
      4.1 "59% said rooms were small."
      3.6 "64% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      3.4 "66% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      2.6 "74% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      3.0 "70% had problems with the shower."
      4.4 "56% were disappointed with the minibar."
      1.9 "81% thought the tv was sub-standard."
      3.8 "62% said the bathroom was dirty."
    • 4.3 "Not very comfortable."
      4.1 "59% said rooms were small."
      3.1 "69% thought it was too noisy."
      3.4 "66% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
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    Overall rating

    8.0 Good
    Based on 2,858 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.5 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 4.7 "Value below average."
      2.6 "74% said the breakfast was too expensive."
    • 4.4 "Rooms are not good."
      3.7 "63% said rooms were small."
      3.4 "66% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.8 "Air conditioning was criticized by 82%."
      3.1 "69% criticized the small bathroom."
      3.1 "69% had problems with the shower."
      2.5 "75% found problems with the furniture."
      2.1 "For 79%, the rooms looked old."
      4.5 "55% were disappointed with the minibar."
      1.7 "83% thought the tv was sub-standard."
      4.1 "59% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.7 "63% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    8.0 Good
    Based on 989 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 4.9 "Value below average."
      2.8 "72% said the breakfast was too expensive."
    • 4.3 "Rooms are not good."
      4.2 "58% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      3.4 "66% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
      2.3 "For 77%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
      2.5 "75% found problems with the furniture."
      3.1 "69% had problems with the shower."
      1.9 "81% thought the tv was sub-standard."
      3.7 "63% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      4.2 "58% said rooms were small."
      3.2 "68% thought it was too noisy."
      3.4 "66% criticized the small bathroom."
      1.4 "Air conditioning was criticized by 86%."
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    Overall rating

    7.3 Good
    Based on 164 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.6 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.3 "Vibe was decent."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.3 "Average value."
    • 4.8 "Rooms are not good."
      4.1 "59% said rooms were small."
      1.4 "86% thought they were poorly maintained."
      4.3 "57% complained about the bathroom."
      2.2 "For 78%, the rooms looked old."
    • 4.1 "Not very comfortable."
      4.1 "59% said rooms were small."
    View all review categories

    Overall rating

    7.9 Good
    Based on 1,484 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.7 "97% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 6.2 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.6 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.1 "Average value."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 4.6 "Rooms are not good."
      4.3 "57% complained about the bathroom."
      4.0 "60% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      4.6 "54% said rooms were dirty."
      2.8 "72% found problems with the furniture."
      1.8 "For 82%, the rooms looked old."
      3.6 "64% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
      4.3 "57% were disappointed with the minibar."
      3.1 "69% had problems with the shower."
      3.5 "65% said the bathroom was dirty."
      1.9 "81% thought the tv was sub-standard."
    • 4.1 "Not very comfortable."
      4.0 "60% said rooms were small."
      3.1 "69% thought it was too noisy."
      3.6 "64% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

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