Overview

The Principal London

1-8 Russell Square, London, WC1B 5BE, United Kingdom
+44 844 854 2910

฿ 10,812+

Overall guest ratings

8.0/10 Good
Based on 4,691 reviews

Review highlights

  • 9.7
  • 8.8
  • 5.2
  • 4.9

Good to know

  • Friendly service

Nearby

    show all

    About

    This imposing Victorian London hotel overlooks the park of Russell Square in the center of Bloomsbury; it is three blocks from the British Museum, and a half-mile from Covent Garden, West End theaters and shopping.

    Less More
    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 4,691 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 7.0 "Good amenities."
      7.1 "71% thought the building was wonderful."
      7.3 "73% thought the architecture was beautiful."
    • 6.6 "Breakfast is mediocre."
    • 5.7 "Internet is average."
    • 5.2 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      6.8 "68% thought the cleanliness of the hotel was average."
    • 4.9 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      2.0 "80% said beverages were too expensive."
    • 4.4 "Rooms are not good."
      3.8 "62% said rooms were small."
      3.4 "66% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.4 "Air conditioning was criticized by 86%."
      2.7 "73% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      3.0 "70% had problems with the shower."
      4.4 "56% were disappointed with the minibar."
      2.1 "79% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
    • 4.1 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
      2.7 "73% criticized the small bathroom."
    View all review categories

    Overall rating

    8.0 Good
    Based on 2,486 reviews
    • 9.7 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.4 "94% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.3 "93% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 6.8 "Breakfast is mediocre."
    • 5.5 "Internet is average."
    • 5.3 "Average cleanliness."
      5.0 "Only 50% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 4.7 "Value below average."
      2.9 "71% said the breakfast was too expensive."
    • 4.2 "Rooms are not good."
      3.5 "65% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      3.1 "69% had problems with the shower."
      2.5 "75% criticized the small bathroom."
      2.3 "77% found problems with the furniture."
      1.7 "For 83%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
      4.5 "55% were disappointed with the minibar."
      3.7 "63% said the bathroom was dirty."
    • 3.9 "Not very comfortable."
      3.5 "65% said rooms were small."
      3.2 "68% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      2.5 "75% criticized the small bathroom."
    View all review categories

    Overall rating

    8.0 Good
    Based on 844 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      9.1 "91% liked the proximity to shopping."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 5.9 "Internet is average."
    • 5.4 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.8 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.1 "Rooms are not good."
      3.9 "61% said rooms were small."
      3.2 "68% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.8 "72% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
      1.9 "For 81%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
      2.3 "77% found problems with the furniture."
      3.1 "69% had problems with the shower."
      2.1 "79% thought the tv was sub-standard."
      3.5 "65% said the bathroom was dirty."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      3.3 "67% thought it was too noisy."
      2.8 "72% criticized the small bathroom."
      1.2 "Air conditioning was criticized by 88%."
    View all review categories

    Overall rating

    7.2 Good
    Based on 93 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 6.9 "Average amenities."
      6.9 "69% thought the building was acceptable."
    • 6.7 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 5.3 "Average value."
    • 4.7 "Rooms are not good."
      3.9 "61% said rooms were small."
      1.3 "87% thought they were poorly maintained."
      3.8 "62% complained about the bathroom."
      1.5 "For 85%, the rooms looked old."
    • 4.1 "Not very comfortable."
      3.9 "61% said rooms were small."
    View all review categories

    Overall rating

    7.9 Good
    Based on 1,266 reviews
    • 9.5 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
    • 6.4 "Breakfast is mediocre."
    • 5.7 "Vibe was decent."
      6.3 "63% considered the lobby entrance to be so-so."
    • 5.5 "Internet is average."
    • 5.1 "Average value."
    • 4.6 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 4.5 "Rooms are not good."
      4.1 "59% complained about the bathroom."
      3.8 "62% said rooms were small."
      1.5 "85% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      2.5 "75% found problems with the furniture."
      3.0 "70% criticized the small bathroom."
      1.5 "For 85%, the rooms looked old."
      1.6 "Air conditioning was criticized by 84%."
      4.4 "56% were disappointed with the minibar."
      3.2 "68% had problems with the shower."
      3.2 "68% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
    • 4.2 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.3 "67% thought it was too noisy."
      3.0 "70% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    More

    Photos
    Map

    Map