Overview

The Montcalm London Marble Arch

34-40 Great Cumberland Place, London, W1H 7TW, United Kingdom
+44 207 402 4288

฿ 9,573+

Overall guest ratings

8.9/10 Excellent
Based on 2,850 reviews

Review highlights

  • 9.8
  • 9.3
  • 7.9
  • 6.0

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

    show all

    About

    Located in Marylebone, this luxury hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

    Less More
    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,850 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.1 "91% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
      9.2 "Management was excellent, said 92%."
    • 7.9 "Wellness & sports facilities were pleasant enough."
      7.7 "top-notch fitness area, thought 77%."
    • 6.8 "Food is average."
      6.3 "Side dishes were satisfying, according to only 63%."
    • 6.6 "Breakfast is mediocre."
    • 6.0 "Internet is average."
    • 5.0 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      6.4 "Only 64% said rooms were clean enough."
      6.9 "Only 69% thought the shower was ok."
    • 3.5 "Not very comfortable."
      1.0 "90% said rooms were small."
      1.8 "Air conditioning was criticized by 82%."
      3.3 "67% criticized the small bathroom."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 1,767 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      9.3 "93% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.6 "96% said the concierge service was amazing."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Internet is average."
    • 5.9 "Average value."
    • 4.7 "Rooms are not good."
      1.1 "89% said rooms were small."
      5.0 "For only 50%, the bathroom was ok."
      1.9 "81% thought they were poorly maintained."
      3.8 "62% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
      2.3 "77% found problems with the furniture."
      3.4 "66% thought the tv was sub-standard."
    • 3.4 "Not very comfortable."
      1.1 "89% said rooms were small."
      3.8 "62% criticized the small bathroom."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 541 reviews
    • 9.9 "Terrific location."
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.3 "93% said the reception staff was great."
    • 6.6 "Breakfast is mediocre."
    • 4.8 "Rooms are not good."
      1.2 "88% said rooms were small."
      2.6 "74% thought they were poorly maintained."
    • 3.8 "Not very comfortable."
      1.2 "88% said rooms were small."

    Overall rating

    8.7 Excellent
    Based on 541 reviews
    • 9.9 "Terrific location."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 7.0 "Good breakfast."
    • 6.4 "Average value."
    • 5.9 "Internet is average."
    • 4.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      1.7 "83% thought they were poorly maintained."
      1.7 "Air conditioning was criticized by 83%."
    • 3.1 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close