Overview
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The Kensington Hotel

109-113 Queens Gate, London, SW7 5LR, United Kingdom
+44 207 589 6300

฿ 7,288+

Overall guest ratings

8.8/10 Excellent
Based on 1,327 reviews

Review highlights

  • 10.0
  • 9.6
  • 8.9
  • 5.7

Good to know

  • Friendly atmosphere
  • Stylish hotel
  • Friendly service

Nearby

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    About

    Located in South Kensington, this luxury hotel is within a 15-minute walk of Natural History Museum, Imperial College London, and Royal Albert Hall. Harrods and Kensington Palace are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Gift shop
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,327 reviews
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to sightseeing."
      9.1 "91% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      8.0 "Easily accessible by car, said 80%."
    • 8.9 "Vibe was good."
      9.6 "96% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      8.8 "88% enjoyed the lobby entrance."
      9.0 "90% thought the hotel was luxurious."
    • 8.9 "Bar is amazing."
      8.9 "Delicious alcoholic drinks, according to 89%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 5.7 "Internet is average."
      5.0 "50% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      6.6 "Only 66% said rooms were clean enough."
      6.5 "Only 65% thought the shower was ok."
    • 3.6 "Not very comfortable."
      1.7 "83% said rooms were small."
      1.7 "83% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
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    Overall rating

    8.8 Excellent
    Based on 836 reviews
    • 9.7 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.6 "96% said it was a stylish hotel."
      9.0 "90% enjoyed the lobby entrance."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 8.8 "Bar is amazing."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
      9.2 "92% thought the architecture was beautiful."
    • 4.5 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.9 "61% complained about the bathroom."
      1.5 "85% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      4.0 "60% were unhappy with the view."
    • 3.3 "Not very comfortable."
      1.5 "85% said rooms were small."
      1.5 "85% criticized the small bathroom."
      4.7 "53% thought it was too noisy."
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    Overall rating

    8.8 Excellent
    Based on 238 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.0 "90% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 8.7 "Food is delicious."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      9.0 "90% enjoyed the lobby entrance."
    • 5.7 "Average value."
    • 4.0 "Rooms are not good."
      1.5 "85% said rooms were small."
      3.8 "62% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      4.7 "53% found problems with the furniture."
    • 3.1 "Quite uncomfortable."
      1.5 "85% said rooms were small."
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    Overall rating

    7.8 Good
    Based on 39 reviews
    • 9.7 "Terrific location."
    • 8.7 "Great service."
    • 8.6 "Food is delicious."
    • 7.6 "Good breakfast."
    • 5.3 "Rooms are ok."
    • 3.6 "Not very comfortable."
      1.9 "81% said rooms were small."

    Overall rating

    8.3 Excellent
    Based on 212 reviews
    • 9.7 "Terrific location."
    • 8.8 "Vibe was good."
      9.4 "94% said it was a stylish hotel."
      8.9 "89% enjoyed the lobby entrance."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.7 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 8.6 "Food is delicious."
    • 7.9 "Good amenities."
      7.8 "78% thought the building was wonderful."
      8.9 "89% enjoyed the lobby entrance."
      8.9 "89% thought the architecture was beautiful."
    • 4.2 "Rooms are not good."
      1.5 "85% said rooms were small."
      4.2 "58% complained about the bathroom."
      1.4 "86% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
    • 3.2 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      1.4 "86% criticized the small bathroom."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Stylish hotel"
    "Friendly service"
    data provided by TrustYou

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