Overview

The Excelsior Hotel

42 Argyle Square, London, WC1H 8AP, United Kingdom
+44 207 837 0571

฿ 2,168+

Overall guest ratings

6.4/10 Good
Based on 1,273 reviews

Review highlights

  • 9.6
  • 4.0
  • 2.9
  • 2.7

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within a 15-minute walk of British Library and University of London. Russell Square and The British Museum are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Internet
    • Parking
    • 24 Hour Front Desk
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 1,265 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "85% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 6.2 "Service is ok."
      5.9 "59% said the reception staff was ok."
      5.8 "Only 58% thought the service was professional."
    • 4.0 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.9 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 2.7 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      2.1 "79% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 2.7 "Awful rooms."
      0.9 "91% said rooms were small."
      1.7 "83% complained about the bathroom."
      2.5 "75% said rooms were dirty."
      4.9 "51% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      0.6 "94% criticized the small bathroom."
      2.5 "75% had problems with the shower."
      2.1 "79% said the bathroom was dirty."
      1.6 "84% thought the tv was sub-standard."
      2.3 "For 77%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      4.3 "57% were unsatisfied with the kitchenette."
    • 0.5 "Awful breakfast."
    View all review categories

    Overall rating

    6.4 Good
    Based on 733 reviews
    • 9.5 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.7 "87% liked the proximity to sightseeing."
    • 6.2 "Service is ok."
      6.1 "61% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.2 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      0.5 "95% criticized the small bathroom."
      1.0 "Air conditioning was criticized by 90%."
    • 2.8 "Awful rooms."
      1.6 "84% complained about the bathroom."
      0.8 "92% said rooms were small."
      2.1 "79% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      0.5 "95% criticized the small bathroom."
      1.5 "85% thought the tv was sub-standard."
      1.6 "84% found problems with the furniture."
      2.3 "For 77%, the rooms looked old."
      1.0 "Air conditioning was criticized by 90%."
    • 2.3 "Generally quite dirty."
      2.1 "79% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      4.0 "60% thought it was rather dirty."
    • 0.6 "Awful breakfast."
    View all review categories

    Overall rating

    6.4 Good
    Based on 354 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 6.8 "Average value."
    • 5.9 "Service is ok."
      5.8 "58% said the reception staff was ok."
    • 3.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.1 "Food is inedible."
    • 3.0 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      0.6 "94% criticized the small bathroom."
    • 2.5 "Awful rooms."
      0.8 "92% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.4 "56% didn't like the uncomfortable beds."
      2.5 "75% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.9 "81% said the bathroom was dirty."
      0.6 "94% criticized the small bathroom."
      2.5 "75% found problems with the furniture."
      2.1 "79% had problems with the shower."
    • 2.3 "Generally quite dirty."
      2.5 "75% said rooms were dirty."
      1.9 "81% said the bathroom was dirty."
      3.4 "66% thought it was rather dirty."
    View all review categories

    Overall rating

    6.5 Good
    Based on 177 reviews
    • 9.6 "Terrific location."
    • 6.5 "Service is ok."
      5.9 "59% said the reception staff was ok."
    • 4.0 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 3.1 "Awful rooms."
      1.2 "88% said rooms were small."
      2.3 "77% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      2.8 "72% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      3.1 "69% had problems with the shower."
    • 3.0 "Generally quite dirty."
      2.8 "72% said rooms were dirty."
    • 2.6 "Quite uncomfortable."
      1.2 "88% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
    • 2.3 "Terrible amenities."
      2.3 "77% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
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    Good to know
    "Train station is close"
    data provided by TrustYou

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