Overview

The Caswell Hotel London

25 Gloucester Street, London, SW1V 2DB, United Kingdom
+44 207 834 6345

฿ 1,980+

Overall guest ratings

6.6/10 Good
Based on 1,180 reviews

Review highlights

  • 9.8
  • 8.8
  • 2.7
  • 1.4

Nearby

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    About

    The Caswell Hotel is a small, family-run hotel situated in the heart of Westminster, central London. When visiting London, location is everything and the Caswell Hotel offers easy access to some of the Britain capital's greatest attractions, such as Buckingham Palace, Big Ben, Houses of Parliament and the Tate Gallery. The hotel offers tastefully furnished, affordable rooms in London and a good range of facilities. IMPORTANT: please note that Friday night bookings require a minimum 3-night stay, and Saturday night bookings require a 2-night minimum stay.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Airport shuttle
    • Car hire
    • Internet
    • Room service
    • No smoking
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,180 reviews
    • 9.8 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.3 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 2.7 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.0 "90% said rooms were small."
      4.4 "56% didn't like the uncomfortable beds."
      1.0 "90% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      0.9 "91% had problems with the shower."
      1.0 "For 90%, the rooms looked old."
      1.6 "84% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
    • 1.4 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
      2.1 "79% didn't like the unstylish hotel."
      4.7 "Unfriendly atmosphere, according to 53%."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.4 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      0.4 "96% thought the facilities needed updating."
      0.7 "93% didn't like the architecture."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.4 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.6 Good
    Based on 448 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 2.5 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.1 "99% criticized the small bathroom."
    • 1.8 "Awful rooms."
      1.2 "88% complained about the bathroom."
      0.9 "91% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      0.8 "92% had problems with the shower."
      0.7 "For 93%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      0.8 "92% thought they were poorly maintained."
      1.6 "84% found problems with the furniture."
    • 1.6 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.2 "98% complained about the elevator."
      0.3 "97% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
    • 1.3 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
    • 1.1 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
      1.8 "82% didn't like the unstylish hotel."
    View all review categories

    Overall rating

    6.7 Good
    Based on 495 reviews
    • 9.6 "Terrific location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.8 "78% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 3.8 "Not very comfortable."
      1.2 "88% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    • 2.7 "Awful rooms."
      1.2 "88% said rooms were small."
      1.7 "83% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      4.8 "52% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      1.2 "For 88%, the rooms looked old."
      1.8 "82% found problems with the furniture."
      0.8 "92% had problems with the shower."
    • 1.6 "Disappointing internet connection."
      1.2 "88% said the wifi quality was bad."
    • 1.5 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
      2.1 "79% didn't like the unstylish hotel."
    • 1.5 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
      0.5 "95% thought the facilities needed updating."
    View all review categories

    Overall rating

    6.7 Good
    Based on 236 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.1 "Breakfast is good."
    • 2.9 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.1 "89% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      0.7 "93% had problems with the shower."
      1.7 "83% found problems with the furniture."
      0.1 "99% criticized the small bathroom."
      0.9 "91% thought the tv was sub-standard."
      1.4 "For 86%, the rooms looked old."
    • 1.6 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    • 1.2 "Terrible amenities."
      1.0 "90% thought the building wasn't nice."
      0.1 "99% complained about the elevator."
    • 1.2 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
    View all review categories
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