Overview

The Capital Hotel
Best Food

22-24 Basil Street, London, SW3 1AT, United Kingdom
+44 207 589 5171

฿ 8,505+

Overall guest ratings

9.0/10 Excellent
Based on 432 reviews

Review highlights

  • 10.0
  • 9.7
  • 6.9
  • 5.7

Good to know

  • Great shopping
  • Professional service
  • Friendly service
  • Friendly atmosphere

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Harrods and Sloane Square, The Capital Hotel offers an airport shuttle (available 24 hours) for GBP 180 per vehicle roundtrip. Guests looking for a bite to eat can check out Outlaws at The Capital, one of 2 restaurants, which serves seafood and is open for lunch and dinner. Rooms at this luxurious hotel offer up nice touches like Egyptian cotton sheets, premium bedding, and bathrobes.

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    Amenities

    • Parking
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 432 reviews
    • 10.0 "Incredible bar."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      10.0 "100% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 9.7 "Terrific location."
      9.1 "91% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.6 "Food is to die for."
    • 8.6 "Generally very clean."
      8.3 "83% said rooms were clean."
    • 6.9 "Vibe was decent."
    • 5.7 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      5.6 "Only 56% thought the furniture was functional."
    • 4.4 "Not very comfortable."
      2.3 "77% said rooms were small."
      3.5 "65% thought it was too noisy."
      1.7 "83% criticized the small bathroom."
    • 4.2 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 263 reviews
    • 9.7 "Terrific location."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 9.5 "Food is to die for."
    • 8.2 "Breakfast is good."
    • 6.9 "Vibe was decent."
    • 6.1 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
    • 5.0 "Average amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.1 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 112 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Food is to die for."
    • 9.6 "Terrific location."
    • 6.3 "Vibe was decent."
    • 5.4 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 4.6 "Value below average."
    • 4.2 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 4.0 "Not very comfortable."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 56 reviews
    • 9.8 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.7 "Terrific location."
    • 5.9 "Rooms are ok."
    • 4.7 "Not very comfortable."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Great shopping"
    "Professional service"
    "Friendly service"
    "Friendly atmosphere"
    data provided by TrustYou

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