Overview

Surtees Hotel

94 Warwick Way, London, United Kingdom
+44 207 834 7163

฿ 2,662+

Overall guest ratings

7.0/10 Good
Based on 895 reviews

Review highlights

  • 9.6
  • 8.9
  • 7.7
  • 2.8

Good to know

  • Friendly service

Nearby

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    About

    At Surtees Hotel London Ltd; you'll be within a 10-minute drive of Buckingham Palace and Harrods. Free perks include WiFi and continental breakfast daily between 8:00 AM and 9:00 AM. Also, Big Ben and Royal Albert Hall are within a short drive.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Concierge service
    • Express check out
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    Based on 895 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      8.6 "86% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      9.0 "City centre within easy reach, said 90%."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      8.0 "Management was excellent, said 80%."
    • 7.7 "Internet works."
      9.5 "95% thought it was a great value."
    • 5.6 "Breakfast is mediocre."
      6.7 "Breakfast prices were ok, according to 67%."
    • 2.8 "Awful rooms."
      1.8 "82% complained about the bathroom."
      1.0 "90% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.7 "93% criticized the small bathroom."
      2.4 "76% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
      1.6 "For 84%, the rooms looked old."
    • 2.7 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      0.7 "93% criticized the small bathroom."
      3.9 "61% didn't like the uncomfortable beds."

    Overall rating

    7.0 Good
    Based on 358 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.4 "Near to public transport, according to 94%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 7.9 "Internet works."
    • 5.4 "Breakfast is mediocre."
    • 2.8 "Quite uncomfortable."
      1.0 "90% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
    • 2.8 "Awful rooms."
      1.0 "90% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      0.9 "91% criticized the small bathroom."
      2.6 "74% had problems with the shower."
      0.5 "95% thought they were poorly maintained."

    Overall rating

    6.9 Good
    Based on 528 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "Near to public transport, according to 95%."
      8.9 "89% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      8.8 "88% said the reception staff was great."
      8.5 "Management was excellent, said 85%."
    • 7.7 "Internet works."
      7.0 "70% said the wifi quality was great."
    • 5.4 "Breakfast is mediocre."
    • 2.3 "Awful rooms."
      0.5 "95% said rooms were small."
      1.7 "83% complained about the bathroom."
      0.5 "95% criticized the small bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      2.0 "80% had problems with the shower."
      2.3 "77% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
    • 2.1 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.5 "95% criticized the small bathroom."
      3.5 "65% didn't like the uncomfortable beds."

    Overall rating

    7.1 Good
    Based on 8 reviews
    • 9.5 "Terrific location."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 3.2 "Awful rooms."
    • 3.0 "Quite uncomfortable."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    data provided by TrustYou

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