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St Ermins Hotel Autograph Collection
Top Family Hotel

2 Caxton Street, London, SW1H 0QW, United Kingdom
+44 207 222 7888

฿ 6,173+

Overall guest ratings

8.9/10 Excellent
Based on 1,717 reviews

Review highlights

  • 9.8
  • 9.2
  • 6.5
  • 6.3

Good to know

  • Nice building
  • Friendly service
  • Friendly atmosphere
  • Wonderful sightseeing

Nearby

    show all

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Business centre
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 1,717 reviews
    • 9.8 "Terrific location."
    • 9.2 "Awesome vibe."
    • 9.2 "Perfectly clean."
    • 9.2 "World class service."
    • 8.7 "Amenities are good."
    • 6.5 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Average comfort."
    • 4.0 "Value below average."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 841 reviews
    • 9.7 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.2 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.1 "Awesome vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.2 "92% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
      9.4 "94% said the concierge service was amazing."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      9.2 "92% enjoyed the lobby entrance."
      9.7 "97% found the grounds to be nice."
    • 6.3 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      5.7 "Only 57% thought the shower was ok."
    • 5.5 "Breakfast is mediocre."
    • 3.7 "Value below average."
      2.4 "76% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 686 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.9 "79% liked the proximity to shopping."
    • 9.1 "Awesome vibe."
      9.6 "96% enjoyed the friendly atmosphere."
      9.3 "93% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.6 "96% thought it was clean."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.2 "72% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.3 "93% enjoyed the lobby entrance."
    • 6.3 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
    • 4.1 "Value below average."
      2.2 "78% said the breakfast was too expensive."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 51 reviews
    • 9.9 "Terrific location."
    • 9.3 "Awesome vibe."
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
    • 8.1 "Food is delicious."
    • 6.9 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 137 reviews
    • 9.9 "Terrific location."
    • 9.3 "Perfectly clean."
    • 9.3 "Awesome vibe."
      9.7 "97% said it was a stylish hotel."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
    • 6.0 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 5.9 "Average comfort."
      6.5 "For only 65%, the noise level was all right."
    • 3.5 "Value below average."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Friendly service"
    "Friendly atmosphere"
    "Wonderful sightseeing"
    data provided by TrustYou

    Recent reviews


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