Overview

St Ermins Hotel Autograph Collection
Top Family Hotel

2 Caxton Street, London, SW1H 0QW, United Kingdom
+44 207 222 7888

฿ 7,689+

Overall guest ratings

9.0/10 Excellent
Based on 1,582 reviews

Review highlights

  • 9.8
  • 9.3
  • 6.7
  • 6.3

Good to know

  • Nice building
  • Professional service
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    Retaining its classic architecture, evocative Art Nouveau styling and Rococco plasterwork, the St Ermin’s has been given a distinctive, modern and highly textural look and feel. It offers guests a contemporary version of ‘The Grand Tour’ that infused the English great house style, hand picked antiques and collectables sit together with modern pieces to provide a warm, sophisticated London welcome. The original courtyard garden, reconstructed and lushly replanted, provides a dramatic sense of arrival before entering the beautiful historic lobby complete with sweeping staircases, theatrical balconies and large, open fireplaces. The lobby leads through mellow lounge and library areas, to the Caxton Bar, outdoor terrace and the extended, new 70-cover restaurant, Caxton Grill and private dining room. We took our inspiration from Christopher Dresser – a truly visionary C19th British botanist and designer who was very influential when the St Ermin’s was first built.

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    Marriott

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Business centre
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Express check out
    • Cable or satellite TV
    • Free Internet
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 1,582 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      8.0 "80% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.5 "95% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.7 "87% said the reception staff was great."
      9.5 "95% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      9.2 "Housekeeping was great, according to 92%."
      9.1 "91% found the restaurant service to be one of the best."
    • 9.0 "Awesome vibe."
      8.9 "89% enjoyed the friendly atmosphere."
      9.8 "98% enjoyed the lobby entrance."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% thought the hotel was luxurious."
    • 8.9 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.8 "98% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
      9.4 "94% thought the architecture was beautiful."
      8.9 "89% loved the terrace."
      9.3 "Business facilities were excellent, according to 93%."
    • 6.7 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.0 "Only 50% thought the shower was ok."
    • 4.6 "Value below average."
      3.3 "67% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
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    Overall rating

    9.1 Excellent
    Based on 743 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.3 "Perfectly clean."
      9.3 "93% said rooms were clean."
      9.4 "94% thought it was clean."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.5 "85% said the reception staff was great."
      9.6 "96% said the concierge service was amazing."
    • 8.9 "Vibe was good."
      8.8 "88% enjoyed the friendly atmosphere."
      9.7 "97% enjoyed the lobby entrance."
      9.5 "95% said it was a stylish hotel."
    • 8.7 "Amenities are good."
      8.6 "86% thought the building was wonderful."
      9.7 "97% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 6.3 "Rooms are ok."
    • 5.8 "Breakfast is mediocre."
    • 4.5 "Value below average."
      3.4 "66% said the breakfast was too expensive."
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    Overall rating

    9.0 Excellent
    Based on 632 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.6 "96% thought it was clean."
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.8 "98% enjoyed the lobby entrance."
      10.0 "100% found the grounds to be nice."
    • 8.9 "Vibe was good."
      9.8 "98% said it was a stylish hotel."
      9.8 "98% enjoyed the lobby entrance."
      8.9 "89% enjoyed the friendly atmosphere."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 6.5 "Rooms are ok."
    • 6.2 "Breakfast is mediocre."
    • 4.6 "Value below average."
      3.0 "70% said the breakfast was too expensive."
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    Overall rating

    8.5 Excellent
    Based on 31 reviews
    • 9.9 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.1 "Awesome vibe."
    • 7.7 "Tasty food."
    • 6.3 "Rooms are ok."

    Overall rating

    8.7 Excellent
    Based on 174 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Perfectly clean."
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.2 "Awesome vibe."
      9.7 "97% said it was a stylish hotel."
      9.8 "98% enjoyed the lobby entrance."
    • 9.1 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.8 "98% enjoyed the lobby entrance."
    • 6.1 "Rooms are ok."
    • 5.9 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 4.2 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Professional service"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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