Overview

Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

฿ 5,530+

Overall guest ratings

8.0/10 Good
Based on 849 reviews

Review highlights

  • 9.9
  • 9.3
  • 5.4
  • 3.9

Good to know

  • Friendly service

Nearby

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    About

    Located in Marylebone, this hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    Based on 849 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.6 "Near to public transport, according to 96%."
      10.0 "100% liked the proximity to shopping."
    • 9.3 "Internet works perfectly."
      9.2 "92% said the wifi quality was great."
    • 8.8 "Generally very clean."
      9.0 "90% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.2 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.9 "For only 69%, the bathroom was ok."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.7 "63% thought it was too noisy."
      4.3 "57% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.6 "64% complained about the elevator."
      1.9 "For 81%, the lobby entrance was sub-standard."
    • 3.3 "Bar is not good."
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    Overall rating

    8.3 Excellent
    Based on 399 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 5.4 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.6 "64% thought it was too noisy."
      4.2 "58% criticized the small bathroom."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.6 "64% complained about the elevator."

    Overall rating

    7.6 Good
    Based on 169 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.0 "Perfectly clean."
      9.1 "91% said rooms were clean."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 5.7 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 4.2 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 3.5 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      3.4 "66% complained about the elevator."
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    Overall rating

    6.1 Good
    Based on 16 reviews
    • 7.7 "Good service."
    • 4.8 "Rooms are not good."
    • 3.5 "Not very comfortable."

    Overall rating

    7.8 Good
    Based on 263 reviews
    • 9.9 "Terrific location."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.4 "Good breakfast."
    • 4.9 "Rooms are not good."
      2.4 "76% said rooms were small."
      0.7 "93% thought they were poorly maintained."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.7 "63% complained about the elevator."
    • 3.6 "Not very comfortable."
      2.4 "76% said rooms were small."
      3.5 "65% thought it was too noisy."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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