Overview

Shaftesbury Suites London Marble Arch
Top City Hotel

41 Great Cumberland Place, London, W1H 7LG, United Kingdom
+44 207 258 7542

฿ 5,596+

Overall guest ratings

8.0/10 Good
Based on 868 reviews

Review highlights

  • 9.9
  • 8.5
  • 8.2
  • 4.1

Good to know

  • Friendly service

Nearby

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    About

    Located in Marylebone, this hotel is within a 10-minute walk of Marble Arch and Selfridges. Madame Tussaud's Wax Museum and Royal Academy of Music are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Parking
    • Free Wi-Fi
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 868 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.2 "Very good internet connection."
      7.9 "79% said the wifi quality was great."
    • 8.1 "Breakfast is good."
    • 5.5 "Rooms are ok."
      6.8 "For only 68%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
      3.3 "67% thought it was too noisy."
      1.7 "Air conditioning was criticized by 83%."
    • 3.7 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 3.3 "Bar is not good."
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    Overall rating

    8.3 Excellent
    Based on 425 reviews
    • 9.9 "Terrific location."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 8.5 "Very good internet connection."
    • 8.4 "Breakfast is good."
    • 5.4 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 4.1 "Not very comfortable."
      2.7 "73% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
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    Overall rating

    7.6 Good
    Based on 182 reviews
    • 9.9 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.9 "For only 69%, the bathroom was ok."
    • 4.3 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.1 "59% thought it was too noisy."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      3.6 "64% complained about the elevator."

    Overall rating

    7.5 Good
    Based on 17 reviews
    • 8.4 "Great service."
    • 5.3 "Rooms are ok."

    Overall rating

    7.8 Good
    Based on 243 reviews
    • 9.9 "Terrific location."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 5.1 "Rooms are ok."
    • 3.9 "Not very comfortable."
      2.5 "75% said rooms were small."
      3.2 "68% thought it was too noisy."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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