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Pembridge Palace Hotel

52-57 Princes Square, London, W2 4QB, United Kingdom
+44 207 229 6262

฿ 1,601+

Sat 10/12 Check in
Sun 11/12 Check out

Overall guest ratings

6.0/10 OK
Based on 5,250 reviews

Review highlights

  • 9.5
  • 6.5
  • 4.2
  • 3.6

Good to know

  • Friendly service

Nearby

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    About

    With a stay at Pembridge Palace Hotel, you'll be centrally located in London, convenient to Diana Memorial Playground and Royal Albert Hall. This hotel is close to Imperial College London and Harrods.

    Rooms

    Make yourself at home in one of the 120 guestrooms. Satellite television is provided for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Housekeeping is provided daily, and irons/ironing boards can be requested.

    Amenities

    Take in the views from a garden and make use of amenities such as complimentary wireless Internet access and concierge services. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    A complimentary continental breakfast is served daily.

    Business, Other Amenities

    Featured amenities include limo/town car service, express check-in, and a 24-hour front desk. A roundtrip airport shuttle is available for a surcharge.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • Express check out
    • 24 hour front desk
    • Terrace/Patio
    • Concierge service
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.0 OK
    Based on 5,250 reviews
    • 9.5 "Terrific location."
    • 6.5 "Service is ok."
    • 5.5 "Average cleanliness."
    • 4.2 "Breakfast is below average."
    • 3.6 "Disappointing food."
    • 3.5 "Not very comfortable."
    • 3.4 "Rooms are not good."
    • 2.9 "Horrible vibe."
    View all review categories

    Overall rating

    6.3 Good
    Based on 1,732 reviews
    • 9.6 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
      9.8 "98% thought it was easy to get to the train station."
    • 5.5 "Service is ok."
      6.8 "Only 68% found the staff to be friendly enough."
      5.5 "55% said the reception staff was ok."
      5.1 "Housekeeping was ok, according to 51%."
      5.8 "Only 58% thought the service was professional."
    • 5.4 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      6.2 "Cleanliness of the bathroom was average, said 62%."
    • 4.0 "Breakfast is below average."
    • 3.7 "Disappointing food."
      4.3 "57% did not like what was on the menu."
      2.4 "76% found the side dishes unedible."
    • 3.2 "Awful rooms."
      1.1 "89% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.9 "For 81%, the rooms looked old."
      1.3 "87% thought the tv was sub-standard."
      0.7 "93% found problems with the furniture."
      2.8 "72% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 3.1 "Quite uncomfortable."
      1.1 "89% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 2.7 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.1 Good
    Based on 2,257 reviews
    • 9.5 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.8 "98% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% thought it was easy to get to the train station."
    • 6.5 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.1 "Only 61% thought the service was professional."
      5.4 "Housekeeping was ok, according to 54%."
    • 5.3 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.1 "Cleanliness of the bathroom was average, said 61%."
      5.1 "51% thought the cleanliness of the hotel was average."
    • 3.6 "Breakfast is below average."
    • 3.6 "Not very comfortable."
      1.0 "90% said rooms were small."
      2.3 "77% criticized the small bathroom."
      0.2 "Air conditioning was criticized by 98%."
    • 3.4 "Disappointing food."
      4.1 "59% did not like what was on the menu."
      4.0 "For 60%, the dining experience was not enjoyable."
      2.8 "72% found the side dishes unedible."
    • 3.2 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      1.4 "86% criticized the plain hotel."
    View all review categories

    Overall rating

    5.7 OK
    Based on 105 reviews
    • 9.5 "Terrific location."
    • 6.7 "Service is ok."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 4.3 "Breakfast is below average."
    • 3.4 "Not very comfortable."
      0.9 "91% said rooms were small."
    • 3.2 "Awful rooms."
      0.9 "91% said rooms were small."
    • 2.6 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.2 Good
    Based on 1,155 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "93% liked the proximity to shopping."
    • 6.7 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.5 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 4.7 "Breakfast is below average."
    • 3.7 "Rooms are not good."
      4.5 "55% complained about the bathroom."
      1.4 "86% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      2.4 "76% criticized the small bathroom."
      4.3 "57% had problems with the shower."
      2.5 "For 75%, the rooms looked old."
      1.3 "87% thought the tv was sub-standard."
      1.1 "89% found problems with the furniture."
    • 3.3 "Disappointing food."
    • 3.1 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
      4.1 "59% didn't like the unstylish hotel."
    • 2.4 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Good to know
    "Friendly service"
    data provided by TrustYou

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