Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Pacific Hotel

108 Sussex Gardens, London, W2 1UA, United Kingdom
+44 207 224 4405

฿ 1,868+

Overall guest ratings

5.7/10 OK
Based on 1,029 reviews

Review highlights

  • 9.3
  • 6.7
  • 3.9
  • 2.9

Nearby

    show all

    About

    With a stay at Pacific Hotel, you'll be centrally located in London, convenient to Marble Arch and Selfridges. This hotel is close to Royal Albert Hall and Harrods.

    Rooms

    Make yourself at home in one of the 32 guestrooms. Satellite television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, housekeeping is provided daily, and you can request irons/ironing boards.

    Dining

    A complimentary English breakfast is served daily.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 hour front desk
    • Storage available
    • Cable or satellite TV
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.7 OK
    Based on 1,029 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% thought it was easy to get to the train station."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 6.7 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.5 "Only 65% thought the service was professional."
    • 6.2 "Breakfast is mediocre."
    • 3.9 "Not very clean."
      3.4 "66% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 2.9 "Horrible vibe."
      1.9 "81% criticized the unstylish hotel."
      0.9 "For 91%, the lobby entrance was sub-standard."
      1.4 "86% didn't like the unstylish hotel."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
    • 2.2 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.8 "82% said rooms were small."
      3.4 "66% said rooms were dirty."
      2.5 "75% didn't like the uncomfortable beds."
      1.3 "87% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      2.2 "78% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.5 "For 75%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      2.8 "72% thought the tv was sub-standard."
    • 2.0 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      1.7 "83% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    5.8 OK
    Based on 401 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 5.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
      6.4 "Only 64% thought the service was professional."
    • 5.5 "Breakfast is mediocre."
    • 4.1 "Not very clean."
      3.7 "63% said rooms were dirty."
      2.0 "80% said the bathroom was dirty."
    • 3.8 "Disappointing food."
    • 2.7 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    • 2.6 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
    • 1.9 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.7 "83% said rooms were small."
      3.7 "63% said rooms were dirty."
      1.1 "89% thought they were poorly maintained."
      1.4 "86% criticized the small bathroom."
      2.5 "75% didn't like the uncomfortable beds."
      1.5 "85% had problems with the shower."
      2.1 "79% found problems with the furniture."
      2.0 "80% said the bathroom was dirty."
      2.4 "For 76%, the rooms looked old."
    View all review categories

    Overall rating

    5.8 OK
    Based on 401 reviews
    • 9.3 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 7.0 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 4.0 "Not very clean."
      3.5 "65% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.0 "Disappointing food."
    • 2.6 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    • 2.6 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    • 1.7 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.5 "85% said rooms were small."
      2.5 "75% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      1.2 "88% had problems with the shower."
      1.1 "89% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
      2.0 "80% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    View all review categories

    Overall rating

    4.8 OK
    Based on 10 reviews
    • 4.0 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.3 "Awful rooms."
      3.6 "64% said rooms were dirty."

    Overall rating

    5.8 OK
    Based on 216 reviews
    • 9.4 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% thought it was easy to get to the train station."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Service is ok."
      5.6 "56% said the reception staff was ok."
    • 4.1 "Not very clean."
      3.4 "66% said rooms were dirty."
    • 3.2 "Disappointing internet connection."
      2.6 "74% said the wifi quality was bad."
    • 2.0 "Quite uncomfortable."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      1.8 "82% thought it was too noisy."
      1.4 "86% criticized the small bathroom."
    • 1.9 "Awful rooms."
      1.9 "81% complained about the bathroom."
      1.6 "84% said rooms were small."
      2.8 "72% didn't like the uncomfortable beds."
      3.4 "66% said rooms were dirty."
      1.3 "87% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      1.4 "86% criticized the small bathroom."
    • 1.5 "Terrible amenities."
      1.5 "85% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    View all review categories
    data provided by TrustYou

    Recent reviews

    More
    More

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close