Overview

Novotel London West

1 Shortlands, London, W6 8DR, United Kingdom
+44 207 660 0680

฿ 4,609+

Overall guest ratings

8.2/10 Excellent
Based on 3,766 reviews

Review highlights

  • 9.1
  • 8.6
  • 8.4
  • 6.2

Good to know

  • Great reception
  • Spacious rooms
  • Friendly service
  • Close to public transport

Nearby

    show all

    About

    Discover the contemporary elegance of Novotel London West. Whether you choose this 4-star hotel for business or leisure, you are sure to be tempted by the international cuisine. Just minutes from three of London's main tube lines, it is the perfect location for successful meetings (up to 2,000 people). Experience West London at Novotel.

    Less More
    accorhotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 3,766 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      7.9 "City centre within easy reach, said 79%."
      9.3 "93% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.4 "74% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
    • 8.6 "Breakfast is good."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% found the restaurant service to be one of the best."
    • 7.6 "Tasty food."
      7.8 "78% loved the menu selection."
      8.3 "83% loved the dining experience."
      7.3 "73% thought the dining area was clean."
      7.2 "72% loved the vegetarian food."
    • 6.2 "Average value."
      6.4 "Breakfast prices were ok, according to 64%."
      5.9 "Only 59% were satisfied with the beverage prices."
    • 6.2 "Internet is average."
    • 6.0 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 1,770 reviews
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.7 "City centre within easy reach, said 77%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 7.4 "Good bar."
      8.2 "Delicious alcoholic drinks, according to 82%."
    • 6.2 "Internet is average."
    • 5.9 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.4 "Only 64% said rooms were clean enough."
    • 5.3 "Average value."
      6.1 "Breakfast prices were ok, according to 61%."
      6.4 "Only 64% were satisfied with the beverage prices."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 979 reviews
    • 9.1 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.6 "96% liked the proximity to shopping."
      7.6 "Easily accessible by car, said 76%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.3 "73% liked the proximity to sightseeing."
      7.5 "City centre within easy reach, said 75%."
    • 9.0 "Excellent breakfast."
    • 8.3 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.7 "Average value."
      6.2 "Breakfast prices were ok, according to 62%."
    • 6.3 "Internet is average."
    • 5.6 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."

    Overall rating

    7.6 Good
    Based on 225 reviews
    • 8.9 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.6 "Breakfast is good."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 6.4 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 6.2 "Rooms are ok."
      7.0 "70% said rooms were clean."
    • 5.9 "Average value."

    Overall rating

    8.2 Excellent
    Based on 790 reviews
    • 9.3 "Terrific location."
      9.9 "Near to public transport, according to 99%."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 8.3 "Breakfast is good."
    • 6.8 "Sufficient wellness & sports facilities."
      6.8 "For only 68%, the fitness area was satisfactory."
    • 6.3 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
    • 5.8 "Internet is average."
      5.1 "51% thought the wifi quality was ok."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Spacious rooms"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More

    Photos
    Map

    Map

    Close