Overview

Novotel London Excel
Top Luxury Hotel

7 Western Gateway, London, E16 1AA, United Kingdom
+44 207 660 0677

฿ 3,354+

Overall guest ratings

8.4/10 Excellent
Based on 2,314 reviews

Review highlights

  • 9.3
  • 8.8
  • 8.7
  • 2.1

Good to know

  • Clean rooms
  • Comfortable beds
  • Great view
  • Friendly service

Nearby

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    About

    Discover the Docklands during your stay at Novotel London ExCel. A London hotel near the O2 Arena, Canary Wharf and London City Airport. Admire the views of Victoria Dock from the Upper Deck restaurant and bar. Ideal venue for business with fully equipped meeting rooms. Sauna and hammam available: take the time to relax at Novotel.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Laundry facilities
    • Game room
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 2,314 reviews
    • 9.3 "Internet works perfectly."
      8.8 "88% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 8.8 "Location is great."
      9.9 "Near to public transport, according to 99%."
      8.1 "81% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
      8.1 "Good access to the airport, said 81%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.6 "Easily accessible by car, said 76%."
      8.4 "84% liked the proximity to sightseeing."
      10.0 "Business sites within easy reach, said 100%."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "64% thought the bathroom was big enough."
      5.3 "53% thought the minibar was ok."
    • 2.1 "Horrible pool."

    Overall rating

    8.5 Excellent
    Based on 717 reviews
    • 9.0 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      7.3 "Easily accessible by car, said 73%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.0 "Internet works perfectly."
    • 8.6 "Great service."
      8.2 "82% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 7.3 "High comfort."
      7.9 "79% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
    • 7.3 "Nice rooms."
      7.9 "79% said the beds were comfortable."
      7.6 "76% thought rooms were spacious."
      8.9 "89% thought the view was good."
      7.6 "76% enjoyed the shower."
    • 6.8 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    Based on 1,064 reviews
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% thought it was easy to get to the train station."
      8.1 "81% liked the proximity to shopping."
      8.4 "Good access to the airport, said 84%."
      7.7 "Easily accessible by car, said 77%."
    • 7.5 "Good breakfast."
    • 6.7 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 6.6 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.6 "For only 56%, the bathroom was ok."
      6.7 "67% thought the bathroom was big enough."

    Overall rating

    7.9 Good
    Based on 231 reviews
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 8.6 "Location is great."
    • 8.4 "Vibe was good."
      8.1 "81% thought, the hotel was modern."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Rooms are ok."
      5.4 "For only 54%, the bathroom was ok."
    • 6.5 "Food is average."

    Overall rating

    8.1 Excellent
    Based on 300 reviews
    • 8.6 "Location is great."
    • 8.3 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      8.0 "80% said the reception staff was great."
    • 6.8 "Breakfast is mediocre."
    • 6.8 "Average comfort."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said the rooms were modern."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Clean rooms"
    "Comfortable beds"
    "Great view"
    "Friendly service"
    data provided by TrustYou

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