Overview

Kensington Rooms

131-137 Cromwell Road, London, SW7 4DU, United Kingdom
+44 207 598 7979

฿ 5,236+

Overall guest ratings

5.8/10 OK
Based on 1,835 reviews

Review highlights

  • 9.4
  • 6.4
  • 4.2
  • 3.9

Nearby

    show all

    About

    Located in London's Kensington district, this boutique hotel is a few blocks from the Gloucester Road Tube Station and within 1 mi (1.5 km) of Hyde Park, the Royal Albert Hall, and Knightsbridge.

    Less More
    Expedia

    Amenities

    • Free Wi-Fi
    • Laundry service
    • Room service
    • No smoking
    • Cable or satellite TV
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Storage available
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.8 OK
    Based on 1,835 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 6.4 "Average value."
    • 5.5 "Service is ok."
      6.3 "Only 63% found the staff to be friendly enough."
      5.0 "50% said the reception staff was ok."
      5.6 "Only 56% thought the service was professional."
    • 4.2 "Disappointing food."
      4.4 "56% did not like what was on the menu."
      3.3 "For 67%, the dining experience was not enjoyable."
    • 3.9 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
    • 3.7 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      0.3 "97% criticized the small bathroom."
      3.0 "Air conditioning was criticized by 70%."
    • 2.7 "Awful rooms."
      1.7 "83% complained about the bathroom."
      1.9 "81% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      0.5 "95% found problems with the furniture."
      1.3 "For 87%, the rooms looked old."
      1.5 "85% said the bathroom was dirty."
      2.4 "76% thought the tv was sub-standard."
      3.0 "Air conditioning was criticized by 70%."
      4.3 "57% were disappointed with the minibar."
      1.4 "86% were unsatisfied with the kitchenette."
    View all review categories

    Overall rating

    5.7 OK
    Based on 935 reviews
    • 9.4 "Terrific location."
      9.8 "Near to public transport, according to 98%."
      9.7 "97% liked the proximity to shopping."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 6.1 "Average value."
    • 5.1 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.6 "Only 56% thought the service was professional."
    • 4.4 "Disappointing food."
    • 4.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.8 "Breakfast is below average."
      2.1 "79% said the breakfast was too expensive."
    • 2.9 "Quite uncomfortable."
      1.8 "82% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      2.4 "76% thought it was too noisy."
      2.8 "Air conditioning was criticized by 72%."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      4.1 "For 59%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      2.6 "74% didn't like the architecture."
    View all review categories

    Overall rating

    5.7 OK
    Based on 440 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to sightseeing."
    • 6.5 "Average value."
    • 5.4 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.2 "52% said the reception staff was ok."
      5.4 "Only 54% thought the service was professional."
    • 4.0 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.9 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.5 "Not very comfortable."
      2.3 "77% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      3.1 "Air conditioning was criticized by 69%."
    • 2.9 "Awful rooms."
      1.7 "83% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% said rooms were small."
      2.5 "75% said rooms were dirty."
      4.7 "53% didn't like the uncomfortable beds."
      0.5 "95% found problems with the furniture."
      0.4 "96% criticized the small bathroom."
      1.6 "84% had problems with the shower."
      1.3 "For 87%, the rooms looked old."
      1.6 "84% said the bathroom was dirty."
      3.1 "Air conditioning was criticized by 69%."
    View all review categories

    Overall rating

    5.9 OK
    Based on 458 reviews
    • 9.4 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.7 "97% liked the proximity to shopping."
    • 6.0 "Average value."
    • 5.7 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
      5.7 "Only 57% thought the service was professional."
    • 3.9 "Disappointing food."
    • 3.5 "Breakfast is below average."
    • 3.3 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 2.5 "Awful rooms."
      1.6 "84% complained about the bathroom."
      1.5 "85% said rooms were small."
      0.3 "97% thought they were poorly maintained."
      2.3 "77% said rooms were dirty."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      1.2 "For 88%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      2.3 "77% thought the tv was sub-standard."
      1.4 "86% said the bathroom was dirty."
    • 2.3 "Quite uncomfortable."
      1.5 "85% said rooms were small."
      2.4 "76% thought it was too noisy."
      4.8 "52% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
    View all review categories
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    More
    More

    Photos
    Map

    Map

    Close