Overview

Grosvenor House - A JW Marriott Hotel

86-90 Park Lane, London, W1K 7TN, United Kingdom
+44 207 499 6363

฿ 9,328+

Overall guest ratings

8.4/10 Excellent
Based on 1,152 reviews

Review highlights

  • 10.0
  • 9.5
  • 4.9
  • 3.7

Good to know

  • Pleasant entrance area
  • Nice building

Nearby

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    About

    Grosvenor House, A JW Marriott Hotel raises the bar for luxury accommodation. Perfectly placed on world-famous Park Lane, our historic hotel allows for unparalleled access to a range of destinations in London's vibrant Mayfair district, while our newly renovated guest suites and 5-star amenities will ensure that you have everything you need for a one-of-a-kind experience. Satisfy your cravings here in Mayfair, London at our top-quality on-site restaurant options, break a sweat in our well-stocked fitness centre or enjoy the Park Room's renowned afternoon tea experience. We set the stage for a distinctive business meeting or social occasion; you can make use of our iconic Great Room, which boasts a storied history of hosting high-profile events. In addition, our first-class location in Mayfair's Park Lane situates you steps from Hyde Park and just a short trip from Oxford Street, Buckingham Palace and the London Eye. Discover 5-star luxury beyond compare at Grosvenor House, A JW Marriott Hotel.

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    Marriott V2

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Hot tub
    • Child pool
    • Indoor pool
    • Sauna
    • ATM on-site
    • Business centre
    • Car hire
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Spa
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,103 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.1 "Near to public transport, according to 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Food is delicious."
      10.0 "100% loved the menu selection."
      10.0 "Beef and steak dishes were excellent, according to 100%."
      8.3 "83% enjoyed the side dishes."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.8 "88% were happy with the room service."
      7.1 "71% said the concierge service was amazing."
    • 7.6 "Good amenities."
      7.6 "76% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
      8.8 "Business facilities were excellent, according to 88%."
    • 4.9 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      1.5 "85% thought they were poorly maintained."
      0.9 "For 91%, the rooms looked old."
      4.0 "60% found problems with the furniture."
      2.5 "75% were unhappy with the view."
      2.7 "73% said the bathroom was dirty."
      2.0 "Air conditioning was criticized by 80%."
    • 3.7 "Value below average."
      3.5 "65% thought it was overpriced."
      4.6 "54% said the breakfast was too expensive."
      3.8 "The price was too high for 62%."
    • 3.7 "Internet is poor."
      3.5 "65% thought it was overpriced."
      4.0 "60% said the wifi quality was bad."
    • 3.2 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      2.7 "73% said the bathroom was dirty."
      2.5 "75% thought it was rather dirty."
    • 2.9 "Disappointing wellness & sports facilities."
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    Overall rating

    8.4 Excellent
    Based on 739 reviews
    • 9.5 "Terrific location."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 6.0 "Vibe was decent."
      6.8 "Only 68% thought, the hotel was stylish."
    • 5.0 "Average comfort."
      5.8 "Beds were acceptable for 58%."
    • 5.0 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
    • 3.4 "Internet is poor."
      3.3 "67% thought it was overpriced."
    • 3.2 "Generally quite dirty."
      3.1 "69% said rooms were dirty."
    • 3.2 "Terrible value."
      3.3 "67% thought it was overpriced."
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    Overall rating

    7.7 Good
    Based on 121 reviews
    • 9.5 "Terrific location."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.6 "Vibe was decent."
    • 5.0 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 4.6 "Rooms are not good."
      5.0 "Only 50% said rooms were big enough."
    • 4.3 "Value below average."
    • 3.1 "Generally quite dirty."
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    Overall rating

    8.0 Good
    Based on 66 reviews
    • 8.6 "Great service."
    • 4.9 "Rooms are not good."

    Overall rating

    7.8 Good
    Based on 176 reviews
    • 9.6 "Terrific location."
    • 7.8 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.1 "Vibe was decent."
    • 4.7 "Not very comfortable."
      4.4 "56% said rooms were small."
    • 4.0 "Rooms are not good."
      4.4 "56% said rooms were small."
      0.7 "For 93%, the rooms looked old."
      2.4 "76% complained about the bathroom."
    • 3.9 "Value below average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Pleasant entrance area"
    "Nice building"
    data provided by TrustYou

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