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Crowne Plaza London - Kensington

100 Cromwell Road, London, SW7 4ER, United Kingdom
+44 207 373 2222

฿ 5,529+

Overall guest ratings

8.7/10 Excellent
Based on 1,722 reviews

Review highlights

  • 9.8
  • 9.6
  • 9.3
  • 6.7

Good to know

  • Great shopping
  • Friendly service
  • Wonderful sightseeing
  • Close to public transport

Nearby

    show all

    About

    A stylish central London hotel with a Georgian façade, meeting facilities, free Wi-Fi and a chic restaurant Crowne Plaza® London-Kensington hotel is just steps from Gloucester Road Tube station , from where it's six minutes to national rail and coach connections at Victoria station and eight minutes to trains at Paddington station . The hotel is a 30-minute car ride from Heathrow Airport (LHR) and less than five miles from the M4 motorway. Enjoy a night at the Proms in the Royal Albert Hall , 13 minutes walk from the hotel. Exhibitions at the Natural History Museum , Science Museum and Victoria and Albert Museum are within easy walking distance, and it's a five-minute taxi ride from the hotel to Harrods and the shops of Knightsbridge . You can host meetings and events for up to 150 people in the hotel's five, naturally lit meeting rooms with the support of our Crowne Plaza Meetings Director. Free Wi-Fi and plenty of power outlets keep you completely connected, and delegates can enjoy a breath of fresh air in our large garden . If you're attending a conference at Olympia London , it's a handy seven-minute taxi ride from the hotel. Want to work out? Use the cardiovascular machines and free weights in our well-equipped fitness centre . Then relax in the evening over pad Thai or lamb curry to the sounds of jazz or swing in Umami restaurant .

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 1,722 reviews
    • 9.8 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Good access to the airport, said 100%."
      7.1 "City centre within easy reach, said 71%."
    • 9.6 "Internet works perfectly."
      9.4 "94% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 9.3 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.1 "91% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      9.2 "92% found the restaurant service to be one of the best."
      8.3 "Housekeeping was great, according to 83%."
      7.7 "77% were happy with the room service."
      10.0 "Lovely bar service, according to 100%."
      8.3 "83% said the booking process went smoothly."
    • 8.9 "Very nice wellness & sports facilities."
      7.4 "top-notch fitness area, thought 74%."
    • 8.8 "Breakfast is good."
      7.4 "74% were happy with the price of the breakfast."
    • 6.7 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.0 "For only 50%, the tv was ok."

    Overall rating

    8.8 Excellent
    Based on 671 reviews
    • 9.6 "Terrific location."
      9.9 "Near to public transport, according to 99%."
      9.9 "99% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% thought it was easy to get to the train station."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
    • 9.1 "Incredible bar."
    • 8.6 "Breakfast is good."
    • 6.3 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."

    Overall rating

    8.7 Excellent
    Based on 895 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.7 "Internet works perfectly."
      9.5 "95% said the wifi quality was great."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.0 "90% thought the service was very professional."
      8.6 "86% said the concierge service was amazing."
      8.0 "Housekeeping was great, according to 80%."
    • 9.1 "Incredible bar."
    • 9.0 "Perfectly clean."
      8.5 "85% said rooms were clean."
      9.8 "98% thought it was clean."
    • 6.4 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."

    Overall rating

    9.1 Excellent
    Based on 17 reviews
    • 9.8 "Terrific location."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 6.7 "Average comfort."
    • 6.6 "Rooms are ok."

    Overall rating

    8.4 Excellent
    Based on 137 reviews
    • 9.8 "Terrific location."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "World class service."
      8.2 "82% said the reception staff was great."
      9.6 "96% found the staff to be very friendly."
    • 8.9 "Generally very clean."
    • 8.8 "Breakfast is good."
    • 8.5 "Food is delicious."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.8 "For only 58%, the bathroom was ok."
    • 6.9 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    View all review categories
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great shopping"
    "Friendly service"
    "Wonderful sightseeing"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    great location
    tube station
    hotel great location
    crowne plaza
    distance of museums
    double beds
    post office
    right across the street
    natural history
    helpful concierge
    grocery store across the street
    close to the tube
    free bottles
    flush at times
    clean bathrooms
    year old daughter
    cab airport hotel
    little less condescending
    near to underground station
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