Overview

Carlton

Birkenhead Street, London, WC1H 8BA, United Kingdom
+44 207 916 9697

฿ 3,164+

Overall guest ratings

6.6/10 Good
Based on 3,184 reviews

Review highlights

  • 9.5
  • 4.8
  • 4.5
  • 4.2

Good to know

  • Train station is close

Nearby

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    About

    Located in London City Centre, this hotel is within 2 mi (3 km) of British Library, St George’s, Bloomsbury, and King's College London. University of London and Russell Square are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • No smoking
    • 24 Hour Front Desk
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 3,167 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.5 "85% liked the proximity to sightseeing."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 4.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.5 "Breakfast is below average."
    • 4.2 "Disappointing food."
      4.0 "60% did not enjoy the desserts."
      4.0 "60% did not like what was on the menu."
    • 2.9 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.7 "73% complained about the elevator."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.4 "76% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
    • 2.8 "Awful rooms."
      0.6 "94% said rooms were small."
      2.1 "79% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      0.7 "93% thought they were poorly maintained."
      0.3 "97% criticized the small bathroom."
      1.9 "81% had problems with the shower."
      2.7 "73% found problems with the furniture."
      3.1 "69% said the bathroom was dirty."
      2.3 "77% thought the tv was sub-standard."
      2.7 "Air conditioning was criticized by 73%."
      1.8 "For 82%, the rooms looked old."
      4.3 "57% were disappointed with the minibar."
    View all review categories

    Overall rating

    6.6 Good
    Based on 1,076 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      8.6 "86% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Internet is poor."
      3.7 "63% said the wifi quality was bad."
    • 2.5 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
      2.4 "76% complained about the elevator."
      1.1 "89% didn't like the architecture."
    • 2.5 "Awful rooms."
      0.6 "94% said rooms were small."
      2.0 "80% complained about the bathroom."
      3.3 "67% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      0.6 "94% thought they were poorly maintained."
      2.4 "76% found problems with the furniture."
      2.9 "71% said the bathroom was dirty."
      2.7 "Air conditioning was criticized by 73%."
      1.7 "For 83%, the rooms looked old."
      2.0 "80% thought the tv was sub-standard."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."
      0.8 "92% criticized the plain hotel."
      1.0 "90% didn't like the unstylish hotel."
    • 1.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.3 "67% didn't like the uncomfortable beds."
      0.4 "96% criticized the small bathroom."
      2.7 "73% thought it was too noisy."
      2.7 "Air conditioning was criticized by 73%."
    View all review categories

    Overall rating

    6.4 Good
    Based on 1,140 reviews
    • 9.5 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      9.9 "Near to public transport, according to 99%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 5.2 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 4.9 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 4.2 "Breakfast is below average."
    • 4.0 "Disappointing food."
      4.0 "60% did not enjoy the desserts."
    • 2.7 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      2.5 "75% complained about the elevator."
    • 2.4 "Horrible vibe."
      1.6 "84% criticized the unstylish hotel."
    View all review categories

    Overall rating

    6.8 Good
    Based on 950 reviews
    • 9.4 "Terrific location."
      9.9 "99% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
    • 8.2 "Great service."
      8.2 "82% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 5.2 "Breakfast is mediocre."
    • 5.2 "Internet is average."
    • 3.8 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      0.7 "93% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.8 "92% thought they were poorly maintained."
      1.9 "81% had problems with the shower."
      0.2 "98% criticized the small bathroom."
      2.6 "74% thought the tv was sub-standard."
      3.2 "68% said the bathroom was dirty."
      2.7 "73% found problems with the furniture."
      2.8 "Air conditioning was criticized by 72%."
      1.6 "For 84%, the rooms looked old."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.8 "72% complained about the elevator."
      3.4 "For 66%, the lobby entrance was sub-standard."
      0.5 "95% didn't like the architecture."
      2.2 "78% thought the facilities needed updating."
    • 2.9 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      2.8 "72% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
      2.8 "Air conditioning was criticized by 72%."
    • 2.1 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
      0.4 "96% didn't like the unstylish hotel."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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