Overview

Ashley Hotel

13 - 17 Norfolk Square Paddington, London, United Kingdom
+44 207 723 3375

฿ 2,202+

Overall guest ratings

6.6/10 Good
Based on 1,780 reviews

Review highlights

  • 9.7
  • 8.8
  • 4.0
  • 3.6

Nearby

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    About

    Located in London City Centre, this hotel is within 1 mi (2 km) of Diana Memorial Fountain, Selfridges, and Kensington Gardens. Hyde Park and Marble Arch are also within 1 mi (2 km).

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    Expedia

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • 24 Hour Front Desk
    • Storage available
    • Terrace/Patio
    • Bar/Lounge
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 1,780 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 6.7 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 4.0 "Disappointing food."
      3.6 "64% found the side dishes unedible."
      2.5 "75% said the pork dishes didn't taste good."
      2.9 "For 71%, the dining experience was not enjoyable."
      2.0 "80% did not like what was on the menu."
    • 3.6 "Vibe wasn't good."
      3.1 "69% criticized the unstylish hotel."
      2.7 "73% didn't like the unstylish hotel."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.4 "86% criticized the plain hotel."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
      1.3 "For 87%, the lobby entrance was sub-standard."
      1.7 "83% didn't like the architecture."
      3.3 "67% were unhappy with the handicap accessible facilities."
      1.1 "89% thought the facilities needed updating."
    • 2.7 "Awful rooms."
      0.4 "96% said rooms were small."
      1.5 "85% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      2.1 "79% had problems with the shower."
      0.3 "97% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      3.8 "62% said the bathroom was dirty."
      3.3 "Air conditioning was criticized by 67%."
      3.8 "For 62%, the rooms looked old."
      2.1 "79% thought the tv was sub-standard."
    • 2.0 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.7 "53% didn't like the uncomfortable beds."
      3.2 "68% thought it was too noisy."
      3.3 "Air conditioning was criticized by 67%."
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    Overall rating

    6.6 Good
    Based on 676 reviews
    • 9.9 "Terrific location."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "Housekeeping was great, according to 78%."
    • 6.8 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 3.9 "Disappointing food."
      3.4 "66% found the side dishes unedible."
    • 3.8 "Vibe wasn't good."
      2.9 "71% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      4.4 "56% complained about the elevator."
    • 2.4 "Awful rooms."
      0.4 "96% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.2 "98% criticized the small bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.0 "80% had problems with the shower."
      0.2 "98% thought they were poorly maintained."
      3.0 "70% found problems with the furniture."
      3.6 "64% said the bathroom was dirty."
      3.6 "Air conditioning was criticized by 64%."
    • 1.6 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      0.2 "98% criticized the small bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
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    Overall rating

    6.9 Good
    Based on 516 reviews
    • 9.7 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
      9.2 "92% liked the proximity to sightseeing."
    • 9.2 "World class service."
      9.2 "92% thought the service was very professional."
      7.7 "Housekeeping was great, according to 77%."
    • 7.0 "Internet works."
      9.7 "97% thought it was a great value."
    • 5.8 "Breakfast is mediocre."
    • 3.8 "Disappointing food."
    • 3.7 "Vibe wasn't good."
      3.2 "68% criticized the unstylish hotel."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      4.2 "58% complained about the elevator."
      1.6 "For 84%, the lobby entrance was sub-standard."
    • 2.9 "Awful rooms."
      1.5 "85% complained about the bathroom."
      0.5 "95% said rooms were small."
      0.3 "97% criticized the small bathroom."
      2.0 "80% had problems with the shower."
      2.9 "71% found problems with the furniture."
      0.3 "97% thought they were poorly maintained."
      3.6 "64% said the bathroom was dirty."
      3.8 "For 62%, the rooms looked old."
    • 2.4 "Quite uncomfortable."
      0.5 "95% said rooms were small."
      0.3 "97% criticized the small bathroom."
      3.2 "68% thought it was too noisy."
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    Overall rating

    5.9 OK
    Based on 35 reviews
    • 9.8 "Terrific location."
    • 8.8 "Great service."
    • 5.5 "Breakfast is mediocre."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
    • 2.6 "Awful rooms."
      0.4 "96% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
    • 1.9 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."

    Overall rating

    6.9 Good
    Based on 551 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "Near to public transport, according to 100%."
    • 8.7 "Great service."
      8.9 "89% thought the service was very professional."
    • 6.7 "Internet is average."
    • 5.6 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
    • 3.4 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      4.5 "55% complained about the elevator."
    • 3.2 "Horrible vibe."
      3.1 "69% criticized the unstylish hotel."
      2.5 "75% didn't like the unstylish hotel."
    • 2.9 "Awful rooms."
      0.4 "96% said rooms were small."
      1.8 "82% complained about the bathroom."
      4.5 "55% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      2.1 "79% had problems with the shower."
      0.4 "96% thought they were poorly maintained."
      2.8 "72% found problems with the furniture."
      3.1 "Air conditioning was criticized by 69%."
      3.9 "61% said the bathroom was dirty."
      3.7 "For 63%, the rooms looked old."
      1.9 "81% thought the tv was sub-standard."
    • 2.1 "Quite uncomfortable."
      0.4 "96% said rooms were small."
      4.5 "55% didn't like the uncomfortable beds."
      0.2 "98% criticized the small bathroom."
      3.5 "65% thought it was too noisy."
      3.1 "Air conditioning was criticized by 69%."
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