Overview

The Richmond, BW PREMIER COLLECTION

24 Hatton Garden, Liverpool, L3 2AN, United Kingdom
+44 151 236 1220

฿ 2,012+

Overall guest ratings

8.3/10 Excellent
Based on 1,756 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.6
  • 5.9

Good to know

  • Spacious rooms
  • Stylish hotel
  • Friendly service

Nearby

    show all

    About

    Fall in love with Liverpool. The Richmond, BW Premier Collection® in Liverpool has made its name on putting the personal in personality. Offering a service that is exclusive to you, we will give you a warm Merseyside welcome followed by a relaxed can-do approach that will make your stay unforgettable. Our well appointed, luxurious rooms offer a choice of classical charm, while our outstanding suites with acres of space feature fully equipped kitchens and dining areas. Plus, we think our beds are the comfiest in the entire city - so a good nights sleep is guaranteed.

    Less More
    bestwestern.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Wedding services
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 1,756 reviews
    • 9.2 "Terrific location."
      9.5 "City centre within easy reach, said 95%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      7.1 "Easily accessible by car, said 71%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.3 "83% thought the service was very professional."
      9.3 "Lovely bar service, according to 93%."
      9.4 "94% were happy with the room service."
    • 8.4 "Bar is amazing."
      8.8 "Delicious alcoholic drinks, according to 88%."
      9.3 "Lovely bar service, according to 93%."
    • 6.8 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
      6.9 "69% thought the cleanliness of the hotel was average."
      6.7 "Cleanliness of the bathroom was average, said 67%."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      7.0 "70% were happy with the bathroom."
      6.3 "Only 63% said rooms were clean enough."
      6.7 "Only 67% thought the shower was ok."
      5.4 "For only 54%, the tv was ok."
      6.8 "Only 68% said the rooms were modern."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      5.0 "Only 50% found the balcony ok."
    • 5.9 "Breakfast is mediocre."
    • 5.7 "Food is average."
    • 3.3 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 1,246 reviews
    • 9.3 "Terrific location."
      9.6 "City centre within easy reach, said 96%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.0 "High comfort."
      7.9 "79% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
      9.4 "94% liked the big bathroom."
    • 7.0 "Nice rooms."
      6.9 "For only 69%, the bathroom was ok."
      6.5 "Only 65% said rooms were clean enough."
      6.8 "Only 68% thought the shower was ok."
      5.3 "For only 53%, the tv was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 6.7 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
      6.9 "Cleanliness of the bathroom was average, said 69%."
    • 5.6 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 3.7 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 280 reviews
    • 9.1 "Terrific location."
      9.4 "City centre within easy reach, said 94%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
    • 6.6 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 6.5 "Average comfort."
      6.2 "Beds were acceptable for 62%."
    • 6.1 "Food is average."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      6.9 "For only 69%, the bathroom was ok."
      6.3 "Only 63% said rooms were clean enough."
      6.7 "Only 67% thought the shower was ok."
    View all review categories

    Overall rating

    7.6 Good
    Based on 17 reviews
    • 8.8 "Great service."
    • 6.6 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 210 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.9 "Location is great."
    • 6.5 "Average comfort."
      6.5 "Beds were acceptable for 65%."
    • 6.1 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.9 "For only 69%, the bathroom was ok."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.8 "Food is average."
    • 5.3 "Breakfast is mediocre."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Spacious rooms"
    "Stylish hotel"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map

    Close