Overview

Crowne Plaza Liverpool City Centre
Best Reception

St. Nicholas Place, Pier Head, Liverpool, L3 1QW, United Kingdom
+44 151 243 8000

฿ 3,334+

Overall guest ratings

8.9/10 Excellent
Based on 3,799 reviews

Review highlights

  • 9.2
  • 9.2
  • 5.8
  • 5.1

Good to know

  • Comfortable beds
  • Friendly service
  • Great view

Nearby

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    About

    Upscale waterfront hotel in central Liverpool with a sleek brasserie, pool and spa Crowne Plaza® Liverpool City Centre hotel  overlooks Princes Dock in the buzzing centre of Liverpool. Guests can park at the hotel for low daily rates. Liverpool Lime Street station  is 20 minutes away. A short stroll down the River Mersey takes you to the iconic  Albert Dock with its restaurants, bars,  The Beatles Story attraction and  Tate Liverpool art museum. When you're done with sightseeing, you can work out in our well-equipped  fitness centre and relax in our 18-metre  swimming pool and sauna. Treat yourself to a facial or manicure at our luxurious beauty spa . Corporate guests are walking distance from the Arena and Convention Centre Liverpool , and a short drive from events at the  Liverpool Football Club . Our  Crowne Plaza Meetings Director  can help you plan anything from a board meeting to a gala dinner for 480. When work is done, you can enjoy cocktails with colleagues in our sleek Lounge bar with its water-view terrace.  WiFi is free . Our Fast & Fresh menu is ideal for guests on the go. But do take time to enjoy the huge buffet breakfast at  Plaza Brasserie . It serves grill-style dinners – ideal for a client dinner or romantic meal – and there's 24-hour room service for added convenience.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Spa
    • Child pool
    • Cable or satellite TV
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 3,799 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      9.4 "94% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.1 "City centre within easy reach, said 91%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.9 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.2 "Only 52% said the rooms were modern."
    • 6.5 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      7.0 "70% enjoyed the friendly atmosphere."
    • 5.8 "Food is average."
      5.0 "Only 50% were satisfied with the menu."
      6.1 "Desserts were ok, said 61%."
      5.4 "54% thought the snacks were adequate."
    • 5.1 "Bar is ok."
    • 4.1 "Value below average."
      2.9 "71% said the breakfast was too expensive."
      4.9 "The price was too high for 51%."
      1.9 "81% said beverages were too expensive."
    • 2.6 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    Based on 2,393 reviews
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      9.5 "95% said the concierge service was amazing."
      8.0 "Management was excellent, said 80%."
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.3 "City centre within easy reach, said 93%."
    • 8.1 "Breakfast is good."
    • 6.6 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 6.6 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      5.1 "Only 51% said the rooms were modern."
    • 6.1 "Food is average."
      5.4 "Only 54% were satisfied with the menu."
      5.5 "The price was ok for 55%."
      6.2 "Desserts were ok, said 62%."
    • 5.3 "Bar is ok."
    • 5.2 "Average value."
      5.5 "The price was ok for 55%."
    • 2.7 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."
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    Overall rating

    8.8 Excellent
    Based on 1,139 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      9.2 "City centre within easy reach, said 92%."
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      7.3 "Housekeeping was great, according to 73%."
    • 8.0 "Breakfast is good."
    • 7.4 "Good pool."
    • 6.3 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.1 "Only 51% said the rooms were modern."
    • 6.1 "Average comfort."
      5.9 "Only 59% said rooms were big enough."
    • 6.1 "Vibe was decent."
      5.3 "Only 53% thought, the hotel was modern."
      6.4 "64% thought the atmosphere was somewhat friendly."
    • 4.6 "Bar is not good."
      1.6 "84% said beverages were too expensive."
      4.2 "Bar service was unacceptable, according to 58%."
    • 4.0 "Value below average."
      3.5 "65% said the breakfast was too expensive."
      1.6 "84% said beverages were too expensive."
    • 2.7 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 265 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 9.1 "Terrific location."
      8.5 "City centre within easy reach, said 85%."
    • 7.0 "Good breakfast."
    • 6.6 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
    • 6.5 "Vibe was decent."
    • 5.3 "Bar is ok."
    • 4.7 "Disappointing food."
      4.7 "53% did not like what was on the menu."
      4.2 "The price was too high for 58%."
    • 3.8 "Value below average."
      2.4 "76% said the breakfast was too expensive."
      4.2 "The price was too high for 58%."
    • 2.5 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Great view"
    data provided by TrustYou

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