Overview

Hf Fénix Urban

AV. Antonio Augusto Aguiar 14, 1050-016 Lisbon, Lisboa, Portugal
+351 213 515 000

฿ 3,056+

Overall guest ratings

8.3/10 Excellent
Based on 4,991 reviews

Review highlights

  • 9.3
  • 9.1
  • 8.6
  • 5.8

Good to know

  • Comfortable beds
  • Friendly service
  • Close to public transport

Nearby

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    About

    Located in Coracao de Jesus, this hotel is within 1 mi (2 km) of Marques de Pombal Square, Rossio Square, and Gulbenkian Museum. Castle of Sao Jorge and Santa Justa Elevator are also within 2 mi (3 km).

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Fitness centre
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 4,991 reviews
    • 9.3 "Excellent breakfast."
      7.5 "75% were happy with the price of the breakfast."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.1 "91% thought it was clean."
      7.6 "76% said the bathroom was clean."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.1 "City centre within easy reach, said 71%."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Good access to the airport, said 92%."
    • 6.2 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
      6.7 "Only 67% said the rooms were modern."
      5.1 "51% said the view was so-so."
      5.4 "Only 54% thought the shower was ok."
    • 5.8 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 4.2 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
    • 3.9 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 3,892 reviews
    • 9.2 "Excellent breakfast."
      7.2 "72% were happy with the price of the breakfast."
    • 8.8 "Location is great."
      10.0 "Near to public transport, according to 100%."
      7.4 "City centre within easy reach, said 74%."
      8.0 "80% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      8.9 "89% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.2 "For only 62%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
      5.2 "52% said the view was so-so."
    • 5.8 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 3.9 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
      4.9 "51% found the grounds unpleasant."
    • 3.6 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 698 reviews
    • 9.4 "Excellent breakfast."
    • 9.2 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.8 "Good location."
      9.8 "Near to public transport, according to 98%."
      7.3 "City centre within easy reach, said 73%."
      7.8 "78% liked the proximity to sightseeing."
    • 6.6 "Average comfort."
    • 6.5 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.4 "Only 64% said the rooms were modern."
    • 4.4 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 3.8 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 49 reviews
    • 9.0 "Excellent breakfast."
    • 8.8 "Great service."
    • 6.5 "Rooms are ok."

    Overall rating

    8.2 Excellent
    Based on 349 reviews
    • 9.2 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 8.6 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.9 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
    • 5.8 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 4.4 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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