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Hf Fénix Urban

AV. Antonio Augusto Aguiar 14, 1050-016 Lisbon, Lisboa, Portugal
+351 213 515 000

฿ 2,241+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

8.3/10 Excellent
Based on 4,615 reviews

Review highlights

  • 9.3
  • 9.0
  • 4.0
  • 3.7

Good to know

  • Comfortable beds
  • Close to public transport

Nearby

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    About

    This urban hotel is located near El Corte Inglés, with a modern decoration and common areas. It is perfect for those who privilege silence, but can’t do without a central hotel.

    Some of the main tourist attractions in Lisbon, such as Praça Marquês de Pombal, Parque Eduardo VII or Avenida da Liberdade, are very close.

    In this hotel, you can move around at your will. Spaces such as the lobby, the bar and the restaurant are perfect to relax.

    The rooms are equipped with a with a pleasant working area, air conditioning, minibar, cable TV and Sport TV. These spacious rooms are nicely decorated in warm tones.

    Go up to the last floor or stay in a Terrace room and you will enjoy the fantastic view, which gives you a sensation of freedom. For those who visit Lisbon with the family, the hotel includes Family rooms, with a decoration and elements especially thought for children.

    Besides the free Wi-Fi Internet access in all the common areas and rooms, you can benefit from the parking service, available for a daily rate. Alternatively, you can also choose the metro.

    The hotel has a business centre, room service, laundry service and babysitting. This last service is available upon request.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Fitness centre
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Continental breakfast
    • Free Internet
    • Parking (surcharge)
    • Wedding services
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 4,615 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Perfectly clean."
    • 8.6 "Great service."
    • 8.6 "Location is great."
    • 6.2 "Rooms are ok."
    • 4.0 "Bad amenities."
    • 3.7 "Internet is poor."
    • 2.5 "Disappointing wellness & sports facilities."
    • 0.9 "Horrible pool."
    View all review categories

    Overall rating

    8.3 Excellent
    Based on 3,692 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
      7.8 "City centre within easy reach, said 78%."
      8.2 "82% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "Good access to the airport, said 96%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.6 "76% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      8.4 "84% found the restaurant service to be one of the best."
    • 6.0 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
      6.7 "For only 67%, the bathroom was ok."
      6.5 "Only 65% said the rooms were modern."
      6.4 "Cleanliness of the bathroom was average, said 64%."
    • 5.6 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.8 "Beds were acceptable for 68%."
    • 3.7 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    • 3.4 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.3 "For 57%, the lobby entrance was sub-standard."
      0.7 "93% complained about the elevator."
      2.7 "73% found the grounds unpleasant."
    • 0.9 "Horrible pool."
    View all review categories

    Overall rating

    8.4 Excellent
    Based on 646 reviews
    • 9.3 "Excellent breakfast."
    • 9.0 "Perfectly clean."
      9.0 "90% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      7.4 "74% thought the service was very professional."
    • 7.7 "Good location."
      9.8 "Near to public transport, according to 98%."
      8.7 "City centre within easy reach, said 87%."
      7.1 "Easily accessible by car, said 71%."
    • 6.8 "Rooms are ok."
      6.2 "For only 62%, the bathroom was ok."
    • 6.6 "Average comfort."
    • 4.6 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
      3.8 "62% found the grounds unpleasant."
    • 3.3 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 276 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Location is great."
      9.9 "Near to public transport, according to 99%."
    • 8.3 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 5.7 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.6 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
      6.8 "For only 68%, the bathroom was ok."
    • 4.4 "Bad amenities."
      4.4 "56% thought the building wasn't nice."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
    View all review categories
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Comfortable beds"
    "Close to public transport"
    data provided by TrustYou

    Recent reviews

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