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Clean and comfortable room. Free use of internet en TV facilities The lack of free parking, this should be arranged by the hotel.
quite rooms, very close to railway station Lille Europe, internet access, easy to print boarding pass
Room size, facilities None.
Size of room, microwave and fridge, free blockbuster movies.
The rooms were large and very well laid out with a nice bathroom with both a shower and a bath and a separate WC. Also it was possible to partition the room into two with the partitions suspended from the ceiling. The hotel takes your payment at time of booking. The staff are very average and found it difficult to find the booking. Although there were facilities to make tea and coffee in the room there were not cups/ sachets of coffe/ milk sufficient for the number of guests and this got worse the second day.
Room size just right. Having young children we loved being able to divide the room up so that we could watch a movie and drink wine whilst they slept. Staff were friendly and receptionist spoke excellent English. I would have had a go at the french but she made it so easy. Breakfast was basci, laid back and delicious
Great location, easy access to train stations.Modern feel, with well designed rooms.
helpful desk staff
clean, friendly staff, efficient, spacious rooms not in the centre, close to the railway station, expensive breakfast
clean and comfortable
Good location - near Lille Europe station and city centre. Good basic rooms and good value buffet breakfast. None
Convenience, very close to ESC Lille, shopping centre, city centre, train stations. The staff was very kind and helpful. the room can get a bit noisy early in the morning, it's too close to a busy avenue. And if you shut the windows the room gets too hot.
location, close to eurostar and the city shops lack of facilities to make hot drink . very hot had to sleep with window wide open even when it was snowing!
The best point of the stay was the breakfast room which has a lovely outlook.
Hotel Lille Europe is well located for a stopover related to Lille Europe station. The room was very dark, seriously overlooked by the shopping centre behind the hotel, and rather cramped.
Good location, cheap, free internet. Late check in, at 15.
Friendly staff, everybody spoke english and was very helpfull No Wi-fi in rooms.
Clean, comfortable and good value for the price. Excellant location for Eurostar and city centre.
Good location, easy for parking in the hotel car park Room was small, smelt stale, wall paper falling off the wall and plug sockets were loose and dangerous.
helpful staff. parking no tea or coffe in room. only i meat and i cheese at breakfast
large spacious room, very quiet, very good bed, extra clean bathroom
The views over Lille from a Privilege room, good location in quietness.
Clean, location to rail and City. Big modern rooms. Air condition.
Staff were helpful, room very nice, excellent location
It was a nice big room with a good view. It was also very conveniently located not just for the station but also for the main town. The design inside and out is very nice. The bed was a bit too soft. It felt very much like a business hotel and could be made a bit more welcoming to attract tourists.
Service level of the staff
Very pleasant spacious room (903) The airconditioning was not good - temperature in room was too high to sleep comfortable
The hotel was very conveniently situated outside the main railway station and a short walk (10 minutes) from the centre of town. The room we had was spacious clean and had a view over the city (with the station in the foreground of course!) It was difficult on arrival to find out where to stop to check in. We had to drive round a couple of times (a very busy road runs in front of the hotel) before we parked on a taxi rank several hundred yards away and walked to the hotel to ask staff. Reception then directed us to the station car park which was 20euros a day with no discount for guests. There were no other parking options. Felt that 200euros a night was a bit steeep but is was in an ideal situation. Entry to the lifts from reception was by use of your room card. Managed to crack the system on day two but it is a little confusing - until you read the instructions!! Also a waste of time as you could always wait for the next lift coming down and enter without using your card.
The front office, specially Mr. Ghanmi (?) and the other lady, sorry cannot remember, were very friendly and helpful. The bartender Luc was outstanding. In a hotel, from my experience, if the staff are warm and friendly , that takes the edge out of everything. The dining is too limited and constrained, menuwise.
the location of the hotel was very convenient for the Eurostar and only 10 minutes walk into the city centre. We had two evening meals during our stay in the hotel restaurant. The food was very good and excellent value.