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The location and inside the hotel The pool was so disgusting and dirty
View room description is misleading. Only view was of empty pool. View limited view of strip. Save the $40 per night for upgrade. There at of the hotel was awesome. Will come back with standard room.
The beautiful room and view. All the restaurants and shops. Especially eating at zeffarinos. Hats off to Danelle for excellent service. Our front destroy clerk at check in ,Hats off to Daniella for helping us. What's there not to like.we love it. Grazie
My wife and I booked on Kayak the same day. We were staying at another hotel on Friday and Saturday but do to a change in flights we arrived a day earlier than planned. So we needed a place to stay on Thursday. We were traveling for our Baby Moon. My wife is 8 months pregnant. When we arrived, Michael at the front desk, was fantastic. He looked at our reservation and was able to upgrade us to a princess sweet at Palazzo! This was my wife's first time to Las Vegas and she was thrilled! The suite was breathtaking, over the top, opulent and just the best suite we have ever stayed in. Our stay at Venetian-Palazzo was the highlight of our trip. The resort is the best I've stayed in. We liked it much better than our stay at Encore the following days. Nothing. Everything was top shelf.
It is a nice and clean hotel The carpets in the rooms need to be updated
Super luxurious room. Bed was super comfortable. Easy access to fun casino and family-friendly amenities (e.g. shopping, canal rides). No coffee maker, but that appears to be standard practice in Strip hotels.
The staff were beyond accommodating! I mean all of them!!! The hotel is BEAUTIFUL. Rooms are huge and immaculant! Loved it!!! Slots sucked, but oh well.
The suites were beautiful, huge and very clean. Staff was extremely helpful- even upgraded our room and granted us late check out and early check-in when the front desk heard it was my husband's 30th and our 1 year wedding anniversary. The pools were well kept and beautiful! Wifi in the room was very nice to have! We had trouble with it at first, but one call to the front desk had it resolved expediently! No food amenities included in stay.
memorable experience and great customer service
The attention to detail. The rooms were huge. The canal shoppes were fun. We are from Ohio and you can't smoke in public places there. You tend to take fresh air for granted until you go someplace like this and have to breathe smoke the whole time. Extremely off putting. Such a shame that a beautiful resort like this has to be filled with smoke.
The rooms were pretty tiny, not even enough space for luggage storage. Windows were probably not cleaned for a week and extremely dirty to actually see the strip. The casinos just smelled of body odor, old carpets and smoke. Uninviting! Oh then there was the buffet. Stale sushi, driest chicken steak in the world, then there was the canoli that would have been great if I had a dog cos they are the only ones who could stomach that bad food. Overall it was a bad experience for the "resort" fee they charge. Not much really other than that the staff were very nice.
The rooms were nice and clean. The bed was super comfortable. I didn't like that a staff member told us we could book our 2nd night the next day for a cheaper price but when that time came around, the price tripled! If she didn't know what she was talking about then she shouldn't have said that. We weren't given any discount or anything for her mistake. Oh well.
I found it very confortable, the location was great
Location BEWARE! MY FRIEND WAKE IP WITH MANY BIG SPIDER BITRS IN THE NECK, THE STAFF WAS UNRESPONSIVE, WE FILLED A REPORT THT IS HANDLED BY AN "EXTERNAL" COMPANY. WE HAD 4 ROOMS, SOME DAYS THE ROOMS WERENT CLEANED WHEN WE RETURNED AT 8-9pm
Cleaningness, easy access from rooms to casino, and restaurants. Resort fees not necessary especially when the pool is closed.
Nice fitness center and spa, overall very clean presentation. Friendly staff. No swimming pool, pool under maintenance - come on guys, get the job done in a week or less. Strange "toilet water" smell in hallways and elevators. Over priced food - can see these prices Caesars, Wynn or Bellagio but not TI.
Not enough outlets in the room nor were they convenient. A coffee maker would have been wonderful. Getting coffee in the morning was extremely inconvenient.
Plug , we charge phone other bed don't have one . You have to charge away from bed .
Great location on the Strip. Free self-parking (but going away soon). Much of the hotel is in a state of disrepair. The are renovating, but it tends to look like lipstick on a pig. The walkways and casino floor are unappealing, and the structure just had that tired look.
Decent value. The staff was super nice, especially Angie, one of the casino floor cocktail waitress, she was the best! Check-in and check-out were a snap, All in all it was a pleasant experience. The rooms are decent, The location on the strip is good, It's cool there is a CVS in the hotel. I've stayed a nicer hotels, but then again, you get what you pay for. I would stay here again. Our waitress at Senior Frogs... she sucked.
Cost and location both great!! Older outdated rooms, smaller then most Vegas rooms but doable, no couch or anything
Nice place. No coffee maker in room. Buffet was expensive ($35 per person).
Complimentary water , coffee and wifi not provided
Rooms, pools, workout room were all good. Delays in checking out, skeleton crew, trying to charge another 40 bucks per teenager in top of the pricey resort fee. Gouge
The room was soooo beautiful and large and had a great view of the strip. There wasn't anything we didn't like. It was fabulous.
Staff was quite pleasant and seemed genuinely interested in our experiencing a nice stay at The Palazzo.
Free parking was lovely! And so many great restaurants and shops within walking distance!
Location, casino, upscale The bed and pillows horribly uncomfortable for a 5 star propert
The room was very spacious and clean. The bathroom was clean as well. Roomservice were fast and most of staffs were nice. Overall it was very clean and cozy. Somehow the security alarm went on at 5am while we were sleeping. It was very annoying and wasn't pleased with that. When I checked out I mentioned that to the staff. she told us that it was just the security alarm and acted like it is just nothing. Besides the alarm thing, other things were okm
Staff very professional and helpful, room neat and clean Noise of cleaning near our room in the morning, can't sleep in or nap mid day, but it wasn't really that bad, I know they have a job to do
Beautiful and spacious room. No complaints.
The location There was not even a coffee maker in the room. Everytime you go in or out, you have to go out of the casino.
Comfiest bed i have ever slept in. Spotlessly clean and beautiful rooms. Great selection of restaurants within the hotel. Wonderful swimming pool. Having to wait for an hour to check in and no apology when we were finally seen to
If you'd like to live on the strip, The Mirage is the place to go. Price did vary from the one qouted on the registration. Received an instant upgrade to a premium tower room, which was excellent.
Cental location on the strip. Great view of the strip and exploding volcano from the bedroom window.
front desk staff who helped me find my card that I forgot at the airport; location; choice of restaunts &cafes inside the hotel billing system was not working when we checked-out so can't get any invoice.
That the maids would not interupt you repeatdly to clean the room. They let us sleep in, and came back when we were gone. Always came back to a clean room. I liked the Security asking for keys to enter the elevators, no random people roaming around. No I liked this Hotel, and enjoyed my stay.
casino where I lost a lot of money loosing money at Casino
The location on the Strip is excellent and rooms were deluxe and clean.
Liked the atmosphere, it was well decorated in the common areas, had many different places to eat at different budgets and tastes. The dolphins were great. We went on the weekend so it was too hard to get anything, all over crowded. Couldn't get a drink at a bar. Service was stretched and fairly poor. The pool was a joke, could not get into it and it was hot weather. This was really a disappointment, pointless staying at a hotel with a pool if you cant use the pool because its too crowded. Everyone doing hand to hand combat to get a lounge and staff no help. Really a case of too many rooms and under catered for in the hotel amenities.
The quality of the room and the pool Food and drink expensive. Distance from room to elevator excessive.
very pleased with all aspects of our stay Long wait at check in
We always stay here when passing through Vegas. The beds and rooms are extremely comfortable and always fit a great price!
The room was newly renovated beds were comfortable nice tv bathroom was nice the spa was great virtual reality game up front was fun we were in tower 3 which was kinda confusing to get to but not really a big deal after the first trip to the room.
It was clean at least. Overall terrible. I rarely review places negatively if at all but this was rough. First of all, a pain to get to from the strip. The location was bad. I was charged $35 to check in an hour early, then I was given 2 double beds as a solo traveler even though I booked a king. Then my room which was on the same floor as the spa had some weird elevator access issue. When I finally got back to my room, which faced the pool, they had a bright light that flashed directly into my room and the curtains didn't help much. Finally they were blasting loud music until past 11pm when I was staying for work and had 6am meetings. I absolutely do not recommend this place. I've stayed at most hotels on the strip, even the Excalibur was better than this. Stay away. I probably should have complained and gotten things changed, or let them know how bad it was at checkout, but when I was out all day working I just didn't have the energy to deal with it and was in too much of a rush.
Rooms were nice and clean. Great location Poor cell phone reception in the lobby
Express check in/check out kiosk was great and easy to use. Staffs were helpful and friendly. We stayed in room 12041. The drainage at shower panel was not that great. Towels in the room were dirty and the room carpets has stains on it.
Location. It's on the strip so it's within walking distance of some great sights and the Promanade has a great selection of eateries. Price: It was relatively cheap for a hotel/casino that boasts that it is the newest on the strip (even though I know it was just a remodeled Imperial Palace). Noise: Our first night of my birthday vacation was spent in a room on the 8th floor across from the elevators and just outside of the parking garage. Between the car alarms and the noisey elevator we got little to no sleep. If the windows weren't old and thin and the walls weren't so paper thin this wouldn't have been such an issue. We requested to move rooms early the next morning and were moved to the 18th floor. Service: After getting settled into our new room we decided to take an afternoon nap to catch up on sleep we didn't get the previous night. During this nap we were awakened by a hotel staff member entering our room unannounced with some type of clip board or tablet. He promptly realized the room was occupied, cursed, and left. We chocked this up to having moved rooms and lack of communication on the staff's part and went about our vacation. At 3:30 the next morning we were awakened by a Guy Feiri restaurant ad that left a message on the answering machine, then it immediately called back and rang several times until we picked up. I called hotel staff downstairs to be directed to who I could complain about this to and was told to wait until 9am when that restaurant opened to call them. I called downstairs when we awoke later that morning and talked to another staff member who said he would contact the restaurant and the marketing department but was offered no compensation for now 2 nights of ruined sleep and was never given an update on the status of that complaint. Entertainment: We decided to try to salvage this experience by playing their slots periodically. To give you a little back story, I lived in Vegas for several years and we visit several times a year. These slots were the tightest slots I've ever played. We would put our money in and would win a couple of very low amounts before watching the rest of our money drained with no entertainment whatsoever. We ended up going to other casinos for this entertainment and had better experiences. Overall this hotel/casino seemed to be the driving force of negativity trying to ruin our 3 nights stay for my birthday vacation. Had it not been for the experiences outside this location our vacation would have been completely ruined. We will never again stay at The Linq.
Easy to get around to other casinos, hotels, shows, restaurants and bars. Price was very affordable for what you get. I've stayed here a few times now. Easy check in process at kiosk. Not a ton of slot machine variety. Compared to other casinos in the area, the casino floor is set up in a weird way, does t flow very well and there isn't a fun variety of machines. I soend half the night finding something I want to play. I ebs up going to other places near by instead.
Great for the money. Clean, comfortable, and good design I couldn't find my soap in the bathroom for my hands. Not sure if they forgot it or they just expect you to use the body wash, but there is a soap dish, so I'd assume I just didn't get any bar soap.
Updated, cute, trendy rooms. Great view. Clean room. High roller was awesome! Small shower, no bath tub.
This is a strange place. Escalators that take you up too far so you have to go down stairs with your luggage. Nonsensical layout. Bizarre architectural choices. All that being said, the place gets the job done and there is no arguing that it is memorable. No real complaints, just be prepared to be confused trying to find your way around. Also watch out for panhandlers hanging out in the lobby. One guy tried to give me a certificate for a free bible.
All staff was very helpful and friendly. Hotel was very clean.
Hotel room and lobby was clean and updated. It was centrally located which was a huge plus. The hallways were dim, dark, and poorly updated. They kinda seemed dirty. Also, the signage was very poor. It took us 20 minutes to find our hotel room.
Clean, Fresh, New, Great Staff, Great Business Cetre and Gym abd most of all very quiet. No coffee or water in your room.
The bed was very comfortable. The fridge did not have any storage room for stocking our own snacks or drinks. This was inconvenient because we brought items to stock the fridge. The bathroom sink did not work properly and squirted out toward us multiple times. We always bumped into the center table by the couch. Although the room is very large, we felt cramped by the couch area. Only one bathrobe of the two was plush material.
The hotel was great, a little smaller than the other hotel's on the strip but this hotel has reasonable food options and is accesssible to the strip right across the street from the Mirage. You couldn't find the hotel parking area. Need better signs or directions to get to the parking lot.
Everything else. The bathroom sink overflowed from malfunctions.
I enjoyed the location of the Casino Royal. It was perfectly situated to all the major hotels. I was able to easily get to a couple of the larger hotels where my convention was being held. I also enjoyed the fact that an Outback Steakhouse restaurant was attached, and a Ben and Jerrys. The Outback Steakhouse provide a great menu and atmosphere for dining. The room was very nice though small. However, it provided all that I needed to enjoy my stay: a fridge, keurig coffee/tea maker, counter space, desk etc. It was very clean too. Since I am not a smoker, having to navigate the casino to get to the rooms made it a bit challenging with all the cigarette smoke. Other than that all was good.
The rooms were nice, had a fridge, a safe, a nice tv, etc. There is construction and you have to park in back. This wouldn't be a big deal if there was a taxi circle- which there isn't. We asked the staff to have a taxi waiting for us at a particular time, and after waiting 10 minutes, we decided to walk to a different hotel to get the taxi. If they aren't going to have a good way to get into the hotel- they need to do a better job ensuring people can get taxis to go where they need to be.
Location, small feeling of old vegas! Hard to get a cab around back
Outstanding staff and customer service. Clean, comfortable rooms. Perfect location on the Strip without the price of a luxury strip casino. The little casino was and food options were good too! One suggestion - Don't book a room on the south side of the hotel unless you want to see and hear the trash compactor at work early in the morning at a neighboring hotel.
Location is perfect. Room was clean. Cleaning Lady didn't steal, did a great job. Ladies walking the Casino floor were VERY helpful and fun, directing me to the fun games and being enjoyable to speak with. Broke the toilet handle, couldn't flush without some work. Broke the shower handle, couldn't turn off the water without lots of struggle. Casino is aged. Construction. Lady working the lobby was not easy to speak with, not really a fun person, you could tell she was tired of being there.
Lobby hasn't been updated in years but rooms are comfortable and clean. Walk to rooms is much better then larger hotels. Could use a update on gaming and food area. Color scheme has been same for years.
My second time staying here. The 1st time wasn't bad but then again I had a suite. This second time was horrible. Staff was rude. And they messed up our room check in. We had to change rooms. They over charged. And the room was so gross! The couch looked like it belonged in a horror movie! Everything!
Loved the room. The price was great and easy axcess to things on the strip Pool closes too early
There were some internet issues which took a few minutes to resolve.
i like the excellent location ... the room was nice bat very noise you can hire noise from the ac.. extractor outside maybe on the roof it was a in comfort night for next day of work.......
Free parking Rooms need an update. Furniture frim the 80's as well as carpet an elevators. Very outdated overall
They had a Starbucks. Rooms were run down and smelly. Beds were terribly old and cheap. The bathrooms looked like that haven't been upgraded in over 20 years. The room looked like a homeless shelter to be honest.
I liked the rate and that we could sign up to be a member to waive the check in fee. We were on a floor that was partially renovated and since we didn't want to have to pay more when we checked in for an upgraded room, we had to walk through the newly renovated areas to make it to our old and dingy hallway. We also had a room looking over the loading area and it was really noisy during the night. Also the high pressure to do the Wyndham time share presentation. The pool was not very big and most of the seating around the pool you had to pay for. The pool also didn't get much sun and closed early. The shower head in our room was stuck on one setting and was super high pressure.
The location is great. The bed was very good. Nice room. Slippery shower floor.
I really liked the restaurant downstairs - they had amazing salad there were few outlets in the room and the ones they had were chinsy ones that the charging block didnt fit tight into.
The parking was low stress, and so convenient. Staying where the show was made it nice. The late checkin was frustrating. We had to pay extre to check in befor 4 pm
Clean room Not clear about booking a King room online and getting tot he hotel saying that we will be in a queen room. Shady business.