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Staff was very helpful and courteous, location was perfect, pool area was well maintained and not too crowded. I also find Bellagio size to be just right, with enough different options of things to do but not overwhelming. I also liked that they had chairs and little tables scattered all around the hotel so that you can have your drink while people watching, just like you are in a cafe. Plumbing in our bathroom was very noisy and would bother us during the night
Location, Hotel Services and Activities. Smoke in the casino, decor beginning to be dated
Size of room, location on the strip
Concierge service was superb. The quality of the food was excellent and the professionalism shown by the staff was second to none Nothing
Hotel Staff - Limpieza - Facilities Price
The resort fees they charge are rediculous, I have no idea what these are for
Loved the Location. Very slick premises Hard to suggest anything bad. Over all a great Hotel. Get to the pool early if you want a good spot
Clean, smart, luxury hotel with a central location. Certain bar staff were uninterested in the customers they were serving, on one occasion when asked for milk for tea, swung the fridge door open at such force it swung back on himself. The drinks were thrown down instead of being placed. A level of service not commensurate with this very nice hotel.
Sheer luxury combined with class. Tips; tips; tips and more tips. Do the hotel pay for the services or do I?
i loved absolutely everything about this hotel, the staff were fantastic the whole place was amazing, i cannot recommend more!
The room and the hotel decoration was amazing. I did not like the room entertainment was very poor. Usually you get to see movies at not extra cost, however at the Bellagio it was a charge of 12 dollar per movie. Frankly, quite disappointed. Also, the restaurants were closed at 10 or 10:30, quite early if you want a late dinner after the show. The access to the spa was also at extra charge regardless if you were having treatment or not.
The casino, room, and the great atmosphere I liked everything ! :) Loved the hotel
The rooms are a perfect size and the hotel has fantastic if not pricey food options. Would go just for the food if I had to! Cigarette smoke in Vegas is a real issue. If you don't like your entire wardrobe smelling of cigarette smoke, I'd suggest one of the strictly non-smoking hotels.
Shopping, food and location. For the money I spent, I could have stayed at a much nicer hotel with a view of something besides a rooftop and the backside of another Caesars tower. It was a very disappointing room. I'll go back to The Cosmopolitan or The Bellagio next time.
Nice clean rooms Charges for internet, resort fee, etc. They just try to squeeze every penny out of you. I don't mind paying for things but I hate getting ripped off.
Spring for the Petite Suite, well worth it!
Loved our room asst
the pool area is amazing the interior of the hotel is so beautiful, customer service in on track, and lots of privacy. that we can't take our own food/drinks to the pool, not too many bars open when the pools opens and i can't believe graygoose with red bull is 23.00 !!!!! thats all i drink, i had my own liquor and red bulls couldn't enjoy them at all since i spend most of the day at the pool
I was given a king size room even though I specifically requested a 2 queen room. I had to call several times for someone to help. I the end I had to give in to a rollaway bed as I was too tired to continue waiting.
Staff friendly and helpful and room imaculate Lack of staff at check in only 1 staff member after 20 mins another person arrived
Automated check in at the main loby was a disaster. Had to then wait in a 45 minute line for the clerk to tell us our rooms were at the Nobu Hotel. I specifically booked a room with 2 queen beds at the Ceasars towers and paid extra. When we arrived at Nobu, the only room that was available was one with a king bed and they would send a roll away. Mind you, this is at 10pm after a long day of travel.
There were no convenient arrangements for a simple cup of tea or coffee in the guest rooms which by the way is complimentary at most hotels.
Easy for me to charge my cell phone, Ipad I do not think, the room is vacuumed on the daily basis as I happened to see thing laying on the floor. Room Coffee is not free of charge, correct? My next trip to Las Vagas to see Mary and Dony show will be unlikely Ceasar, but I might change my mind.
The tv in our room did not work and nobody came to fix it.
Location The bathroom needs renovation bad. The hallways smell like sewage. Need better ventilation in casino.
The location is great and the hotel is a good size- not too big Rooms seem to have been updated some but bathrooms still need work.
Location is great Bathroom really needs renovation. Need to pay to get hot water. Hallways smell bad.
Could hear my neighbor most of the night.
Casino was okay Not happy with staff I was not able to get hot water for my sore throat Cleaning not very good The overall stay was not pleasant.
Staff was every helpful rooms were clean Nothing really
Price. Location. Buffet. Cleanliness. Beds. Didnt have the room we booked. Got moved to the smoking section. None of us smoke. Got offered an upgrade but was required to pay for it which I found to be very frustrating.
Worst customer service ever!!
Location was perfect There bathroom wasn't clean. Was very dirty hair in the tube.
They only had 2 available floors for parking which were full. My room was out dated, dirty and the maid never cleaned the bathroom or removed the used towels. I had drink residue in my cups and my floor was completely dusty. I've never had such a horrible experience at this hotel. I'm extremely disappointed.
Location is it's best asset. Peeling wallpaper. Old, chipped, scratched furniture. Waking up to maintenance banging on my door when I wanted to sleep in and had put all the DO NOT DISTURB sign on my door. Maintenance man demanded to come in to my restroom after I told him my wife and I had to get dressed first.
The rooms were very nice! Can come up with anything
Nothing Rental car was vandalized in Paris parking garage and couldn't find anyone that actually cared. Horrible experience.
Location was great! It is hard to get to your room. Especially when you have luggage.
Location View from my room
Some Staff in reception & buffet were very rude & didn't know what hospitality means.
Location was good. Not like a labyrinth like other LV hotels ... Bells goo is like running a marathon to get to one's room. Room needs to be fluffed. Tired is a good description. Decor fine but seems in need of renovation.
It was comfortable, and the location was great. It was nice and comfortable, until I smelled something rancid in the bathroom. The smell was coming from one of those huge National Geographic sized cockroaches. I told the front desk but all they offered to do was clean the room . That ruined my whole stay . I paid to stay somewhere nice if I didn't mind roaches in the room I'd stay at one of the many cheap motels Vegas has to offer
Beautiful room. Comfortable stay. Able to use a kiosk to check in rather than wait in a long line to check in. Plus, we got to check in early! Being charged resort fees of over $30 per day. Pool is closed. We didn't use WiFi. What am I paying for? Plus only 1 of the 2 keys worked.
Very conveniently located. Excellent valet parking Main restaurant on casino floor very noisy. Unable to hold conversation.
Clean, quiet, and well-appointed rooms. Centrally located on the strip. Check-in/check-out is painful and well below the standard of other Vegas hotels. Maybe it would be better were their automated kiosks working, but they never seem to be.
They upgraded our room to a suite on the 31st floor and our French student that is staying with us was thrilled....she LOVED the experience! Thank You! We also love the Paris Buffet...it's always our choice for brunch when we are in Vegas.
Location and facilities surronded the hotel. The room is old style and there was nothing in the mini bar.
Great location, great rooms, easy walk from entrance to elevators. Giada's restaurant was great, however it needs to open earlier for business traveler's.
It's a smaller hotel with short access to the strip and very close to the places we wanted to go. Everyone (except one bell hop) was very cheerful and helpful. The room was clean and with very nice amenities. There was a spa fee but the hotel did not have a spa or anything that resembled a spa.
The atmosphere in this hotel defies all expectation. We were blown away by the decor and the room itself. We definitely want to stay again! We didn't particularly like that the hotel charges a $30+ resort fee on top of whatever your rate is that you book. It just seems unnecessary.
The hotel went above and beyond to provide a great experience for the bachelorette party that I stayed with. Everyone was very courteous and I really enjoyed the hotel.
Location is perfect for walking along the strip. GIADA's restaurant is excellent. Food,atmosphere and service was first class.
It was clean, well run, and the location can not be beat. I was not expecting the loud thumping music keeping me awake until two in the morning from their in-house nightclub. Yes it was a weekend, and no, I'm not their young hip target guest. So bottom line, have a family? Avoid The Cromwell
Location and Decor No
This guest did not leave comments about this hotel.
The decor was pretty cool and the hotel is at a good location on the strip. Could hear all traffic, street performers, night club in our room at all hours Understaffed and rude Horribly strong air freshener through the casino Dirty dark& sticky room Under stocked amenities Fixtures didn't work No late checkout - Pool closed
Room is smaller than I thought, inside decoration also not very 'fancy.' How come this is a 4.5 star hotel. should be a 3 star hotel.
This guest did not leave comments about this hotel.
The location was great, very central on the strip. Good shopping facilities and restaurants. Staff were a little slow to respond to a maintenance issue we had in our room.
Comfort in the room. facilities throughout the complex. Dining options-good value. Found the arrival and parking stressful in thet we could not self park and opted for the valet service which ended up O.K.but we didn't know that at the time.Not enough personnel for checking in- quite a wait.
The Casino. Tiny room.
Comforatable large room. Pools were excellent. Being accosted by Guest services as soon as we checked in for a so called "Free Dinner", which turned into a sales speel about a presentation we should go to that would tell us about the hotels changes etc. In the end we got a free breakfast (if you can call it that) - packages muffins and Danishes, awful machine coffee (not exactly as he had described initailly). In the end it was a sales pitch about buying into a timeshare of the hotel!! Wasted 2hrs of our time and we only had a day and a half there as it was. Watch out for anyone who offers something free - as it all ends out being timeshare selling.
we were upgraded to a great room with a view over the Bellagio fountains and the Paris balloon. We had such a good stay we didn't want to leave!
There were 2 nightstand lamps, one was not working, and the other one had a light bulb hanging off the base (the socket is broken). The room was way too dark. I called house keeping to ask for an extra floor lamp and fixing the 2 night stand lamps. The did give us a floor lamp, changed the light bulb on the dead lamp, but they did not fix the one with broken socket so the light bulb was hanging on the base during out entire stay (not exceptable for such a high standard hotel !!!)
Very central & on main strip. Comfortable, pleasant with good shopping ammenities. Whilst smoking is permited in the resort, you could not smell the smoke as you walked through the casino unlike other hotels. The hotel coffee lounge provided poor service. We ordered cappuccino's to receive a very small tea cup that was only half full. When we asked for milk to top it up it was brought out cold. They charged enough to provide a decent size & quality of coffee. You'd expect more from a hotel like this.
N/A. Booked three rooms and they are at three different floors (8, 23 and 34).
Location of the hotel... mid-strip, close to everything. We saved a lot on transportation. The rooms themselves were not up to what I expected. No coffee makers (so I'll spend $5 a cup downstairs @ Starbucks?), tiny window with "strip view", closet/tv armoire was falling apart, carpet was old, no refrigerator.
comfy beds and pillow selection. No room safe. Valet takes too long (average 30 mins. car pick-up). Self park garage too far from main lobby that we avoided meeting our friends at the hotel for dining and gaming. Too much walking...just inconvenient.
Facilities on the hotel side are poorer than others on the strip and facilities such as gym are extra and expensive. Quality of the restaurants and service is very poor and same price as others around - best avoided in the hotel
Room was large with good view. Sheets smelled of smoke even though we had non smoking room. $35.00 resort fee for WHAT?? No refrigerator.
Everything is Good Check-in and Check-out waiting time is very bad.
Nothing !!! Customer service was horrible. Rooms were dirty, heather didn't work , shower head was broken , the shower room light bolb was burned, whither and waitresses were super rude at the casino , customer service was super poor and I did not enjoy any second of my stay at this hotel. Requested refund but was rejected in very rude wat. Dissatisfied custo r will never return to this hotel !!!
Rooms were huge! Perfect location! Affordable! They didn't have a fridge.
Very centralized and near some great attractions on the strip. Excellent value on the cost. The bed in our room was old and saggy. Everything else was fine.
Room was clean, king room wasn't available on the first night, but transferring to different room on the second day was easy. There were no amenities in the room like a refrigerator, coffee maker, or microwave. We like to take leftovers when we dine out, and there was no way to store or reheat our food.
Outside appearance is deceiving. Rooms are nice and clean even though the outside has not been remodeled. I booked through getaroom and it was extremely frustrating trying to add a guest to my booking since I was not going to be able to check in myself. Bally's would not help and had to call getaroom FOUR times to fix the problem.
Perfect location it is in the middle of everything. Easy to get to the strip. The "resort fee" is ridiculous. Defiantly did not get the resort feel, but overall still a cheap hotel.
I love the large room we stayed in and that there was a mini fridge. The bathroom was spacious also. The online checkout was super convenient! You can't beat the location right in the middle of the Las Vegas strip! Black marker stains were on the sheets. The headboard on our bed did not look like it was cleaned. The counters were definitely not wiped down, there was sticky residue left from the last guests.
The entire room and price Only one night
We chose to stay at valleys and not go to the Bellaggio because it was third of the price. We were so impressed because the rooms were big and clean, the bed was comfortable, the bathroom was pretty and clean and tidy, and there was a little food court downstairs which made it very easy to grab something on the go without breaking the bank. We spent the money we saved going to other hotels around us. The Paris Hotel is adjacent via a tunnel between valleys in the Paris Hotel which made it convenient because Paris has a great night life and we never had to really even leave to go outside to get there.